Unlucky Number Thirteenth

, , , , , | Right | September 3, 2020

A customer is trying to return a package of meat in Customer Service.

Customer: “I would like to return this meat. It says that it goes bad on the thirteenth, but it’s not looking very good.”

Taking the meat from her to ensure that it is from our store, I notice the date on the label: 13 Oct. 06.

Me: “Um, ma’am, this says that it goes bad today; the first number is the year, not the day. I’m afraid that I can’t return this.”

Customer: “Oh, well, I still don’t want it. This isn’t my fault; I want a refund.”

Me: “Well, I’m sorry, but I can’t refund this. We don’t know how it’s been stored and it is best before today.”

Customer: “Well, it’s not my fault. Refund it.”

After five minutes of her arguing that it was not her fault and talking to a manager who told her the same thing, she left.

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