Unlimited Cluelessness Plan

(A woman comes storming through the doors. She blasts by other customers who are waiting in line and slams her phone onto the counter.)

Me: “Is there something I can–”

Customer: “This phone you sold me is a piece of s***!”

Me: “I’m sorry to hear that. What exactly is wrong with it?”

Customer: “It doesn’t work! I can’t get any calls on it!”

Me: “Let me take a look.”

(I pick up the phone and begin to examine it as the woman continues to rant and rave.)

Customer: “I paid a ridiculous amount of money for this thing! I can’t believe you would charge me so much for something that doesn’t even work! What is the world coming to? Have you no shame? Do you do this to all your customers?”

Me: “I think I see the problem, ma’am.”

Customer: “Yes? And?”

Me: “This is a TV remote.”

(All the other customers are watching, dead silent.)

Customer: *mutters* “I…I think I must have…grabbed the wrong…”

(She snatches her remote and flees the store. As soon as she disappears, the entire store bursts into laughter.)