Unfiltered Story #290325
For my bachelors degree I had to get a short time of work experience. I chose to work at a small, local company. The company founder invented and patented a technique which is perfect for low numbers of production, thus working in a niche. The company was bought by the current owner, a person whose business experience was kinda non-existing. Instead of keeping the company on the healthy course, he cut corners so hard he even destroyed equipment by pulling the plug every evening to save energy. He was also an abusive racist who wanted to control everything in the company himself, eventhough he had a manager. He created some major problems but the worst is actually replacing an old inventory program with Excel sheets. The new system was cluttered and the workers who created this didnt work there when I arrived. When the sales girl that did inventory left, it was given me, a student worker of production planning, telling me what to do:
Print the independent inventory list everyday and check the shelves of production and shipping department if everything is there.
Everything that is new or misses needs to be found in the delivery or production lists and then added or removed from the current inventory location.
Don’t check the warehouse, it is too much and everything in there are products which get shipped out to contractors for painting or metal coating. The delivery lists allow for this accounting, just add them.
Sounds easy, was easy, had a major problem. The company regularly rescheduled shipping for products cause of bad time managment. This lead to me seeing a delivery pop up, then disappear instead of being marked as shipped out, so I wait if it will appear on the shipped out list a day later (as sometimes happened), but instead it appeared for scheduled to ship out in three days. So in the reasoning I was given, the company rescheduled shipping but I checked the warehouse and was 99% sure the sales department made an error with the deliveries list, as I didnt find the box anymore. As the head of sales department (the manager of the company) and the owners talked down to me because I did some things more thoroughly/accurate/formal but different than they are used to I let them run right into it. The day of the shipping I get called into the meeting room, the manager and the owner sitting there, waiting to chew me out because inventory was badly wrong (it was a big box of 100 parts for a big customer), the owner getting ready to shout at me when I cut him short and say “It’s not my fault”, so I get sent to check my lists, so I get to my computer, read some news, go back up and tell them “My reports are correct but the delivery list is incorrect”. This is the moment when the manager starts to chew me out for critizing her department, smugly starting to check the list, then falling silent. The owner started to chew her out. I got sent away when he made the manager starting to cry and he realized he just shouted at a pregnant woman.
Could I have prevented this error, definetly yes, was it right what I did, no, but in the end, if I would have pointed the error out, nobody would have learned anything as no critizism was allowed.