I’m shopping at a big box store. Though I don’t do the bulk of my grocery shopping at this store, I often stop there on my way home from work if I’m out of milk or toothpaste or something. The store is directly along the route I drive, and the grocery and personal hygiene sections are close to the door, so it’s the most convenient place to stop.
This particular chain is known for their poor quality, overpriced clothes. No one I know buys clothes there, and I’ve never seen a single person shopping in the clothes section. I bought a shirt there once just to see if it was as bad as people say, and it fell apart after three washes.
I see a sign when entering the store this time that says it’s going to be undergoing renovations soon. As I’m shopping in the grocery section, I pass a group of four people. One is wearing a suit and has a general air that screams “corporate.” Another is a manager, and the other two look like normal employees. The three non-corporate people seem to be trying as hard as possible to please the corporate guy.
Corporate Guy: “I want all of this cleared out. It can go along the edges of the store. The entire middle should be clothes. Our clothing lines HAVE to be the focus going forward. Everything else is secondary. When people think of our store, they should think clothes, and only clothes. It should be the first thing they see when they walk in the doors.”
Manager: “Of course! We’ll begin the move as soon as possible.”
Corporate Guy: “And since we’re expanding the clothes section, some of the other sections may need to be reduced or eliminated.”
I didn’t stick around to eavesdrop on more of their renovation plans, but I heard enough. Just as they said, after the renovation was complete, the clothes section took up most of the store. Everything else was pushed toward the back and sides of the store, so a simple trip to get milk now meant walking a loop of the entire building. I stopped shopping there except for things I could only get at a big box store. The few times I’ve been in the store since, I still haven’t seen anyone shopping in the clothes section, and the store in general is a lot less busy.