Unfiltered Story #179091

, , | Unfiltered | December 5, 2019

(I am booking in a printing order of photos. When the customer answers my questions, she uses a tone that implies she thinks my questions were stupid)

Me: Do you want these on photo paper?

Customer: No! Just on regular paper!

Me: Ok, and what size would like you them?

Customer: I just want them on paper!

Me: Yes ok, but what size? (I hold up our order form) Would like you them this size?

Customer: NO! Half that size!

Me: Ok (She then shows me she also has a certificate to print, which is a different file type than the photos)

Me: And do you want the certificate full page?

Customer: NO! I want everything half page!

Me: Ok. So just so you’re aware, since there are an uneven amount of photos, and they are different files types than the certificate, the last photo and the certificate will be on their own pages.

Customer: That fine

(Later the customer comes to pick them up, so I show them to her before she takes them)

Customer: Well this looks like a waste!

Me: Why?

Customer: Because the certificate is on its own page!

Me: Yes, I told you it would be, and you said that was fine.

Customer: But it’s a half page. And so this is picture, and they’re not even on the same page

Me: Yes, I told you because they weren’t the same file types, I had to print them separately.

Customer: But I thought you would have printed them full page!

Me: But you told me you wanted them half page

Customer: But when you said they would be on their own pages, I assumed you would print them full page!

Me: Well you told me you wanted them half page, so that’s how I printed them. I can shred them and reprint them for you so they are full page

Customer: No I don’t want them full page! I wanted them half page! And you wasted paper!

Me: Um, I don’t know how you want me to fix this, then.

Customer: I just want the certificate! I want the certificate full page!

Me: Fine

(I reprinted the certificate and then she went to try and tell me she needed everything that way because she was old and couldn’t see. Yes. that makes sense.)

Unfiltered Story #179089

, , | Unfiltered | December 5, 2019

I was in the grocery store with my mom and I was wearing a shirt with the same color of the employees uniform I was just standing there looking through stuff ( I was only 11) when a random female came up to me and said: hey where are your hairbrushes? Me: uhhhm *walks away* she was silent for a couple seconds when she grabbed my arm and she had long nails so it hurt! Her: I’m taking you to your manager your going to get fired! Me: let go of me lady MOM HELP THIS LADY IS HURTING ME! Mom: let her go right now she’s only 11! Lady: runs away. We ended up getting got items half of because she drew blood.

Unfiltered Story #179087

, , , | Unfiltered | December 5, 2019

(I used to work in a sandwich shop that toasted its subs. It happened to be right next to one of the city’s air force bases, in addition to a very large police station. Thus, there were always at least two men or women in uniform in the store during all of our business hours. One day, a regular 50-something civilian customer who had usually been fairly pleasant came in and ordered his regular sandwich, which he always ordered with double meat and double cheese and hadn’t had problems with before.)

Customer: Gimme my regular. And this time, I want you to run it through the toaster one extra time!

Me: I can do that, sir, but since we already toast it twice, I think three times is going to burn the sandwich bread. Did you want us to try heating the meats first or–

Customer, cutting me off: Just toast it ! I’m on my lunch break!

Me: Okay, but I just wanted to let you know that the sandwich will probably burn.

(We make the sandwich and run it through three times. Sure enough, the bread’s burnt on the edges, but everything else is nicely heated through. The customer snatches his sandwich from the pickup counter and storms to his seat. One bite later, he storms back.)

Customer, shouting: It’s COLD in the middle and my bread is BURNT! Why can’t you morons make a f*cking sandwich correctly!? I’m in here every d*mn day and I’ve never had a problem before!

(By now, several of the uniformed folks in the store are staring at the man, having heard the entire exchange.)

Me: Would you like us to make you another sandwich, sir? It’s hard to heat it through when you’ve ordered so many extra toppings. We can try and heat the meats fir–

(The customer cuts me off again by throwing his sandwich and plate on the counter.)

Customer: Just get it f*cking right this time!

(We make him a new sandwich, but one of the other employees is so flustered by the normally pleasant customer’s outburst that he accidentally puts sauce on the bread, when this customer prefers the sandwich dry. Unfortunately none of us realizes the mistake until we’d served the customer the sandwich. He took one bite, jumped up from the table with a roar and marched up to the counter again, looking like he was ready to reach across and strangle someone.)

Customer: IT’S SUPPOSED TO BE F*CKING DRY!

(By now, two of the uniformed men at one of the tables stand up and approach the irate customer. They tell him that he needed to calm down and be polite to us, since we were really trying to serve him what he wanted. He whirled on THEM and launched into another tirade about how he wasn’t about to be threatened by a couple of [insulting slurs] — which automatically had the REST of the uniformed military personnel leaping to their feet, ready to throw down with this jerk — when two police officers walked in. The man’s expression turned from rage to a classic “I’m screwed” stare, and they marched him out of the store and told him not to come back in until he could behave like a civilized person. The next time we saw him, he was incredibly meek and polite.)

Unfiltered Story #179085

, , , | Unfiltered | December 5, 2019

This story took place a number of years ago, when Osama Bin Laden was still on the run.
I was shopping for groceries at a small local store that had the radio on instead of canned music.

Talk show host on radio: . . . let me tell you why Bin Laden hates America. It’s because he once had an American girlfriend and she told him he had a small penis!
Random grocery-shopping guy (in all seriousness): I KNEW IT! It’s his DICK!!
He ran up and down the aisles yelling this for several minutes, while everyone else just stared.

Unfiltered Story #179083

, , , | Unfiltered | December 5, 2019

(A man enters the shop at a quiet point in the day, and he is a regular customer who is known to be very difficult. I was currently the only one on the shop floor so I took a deep breath and went to serve him.)

Customer: Can you change this twenty pound note for two ten pound notes please?

(Our shop has a policy against changing notes due to a history of fake notes being taken, and even if we could, at this point in time I only had one ten pound note in my till so it was literally impossible for me to do it.)

Me: “I’m sorry, I only have one ten pound note in my till at the moment, and even if I had two, it is a policy in our shop not to change notes I’m afraid. However the convenience store across the road will do it for you.”

(I literally then watched this mans face go bright red with anger and braced myself for an outburst.)

Customer: THIS IS BLOODY WELL RIDICULOUS! CHANGE MY TWENTY POUND NOTE RIGHT NOW! IT IS THE LAW ALL OVER THE F*****G COUNTRY THAT YOU MUST CHANGE MY MONEY IF I ASK YOU TO! GET ME YOUR MANAGER RIGHT NOW I DEMAND TO SPEAK TO SOMEONE WITH AUTHORITY.

(At this point my supervisor can hear the commotion and appears from the back room.)

Supervisor: What’s the problem love?

Customer: This STUPID girl tells me it is “against your policy” to change my note!

Supervisor: I’ll ask you politely not to call my colleague such things sir. And she is right anyway, we are not allowed to change notes for change due a history of fake notes in this shop.

(This apparent accusation makes the customer even angrier and he starts waving his twenty pound note in my supervisors face violently)

Customer: DOES THIS LOOK FAKE YOU IDIOT?! GIVE ME MY CHANGE NOW BEFORE I CALL TRADING STANDARDS ON YOUR SORRY ARSES!

Supervisor: Sir, the shop across the road will gladly change that for you, and anyway, we only have one ten pound note in the till so it is impossible anyway!

Customer: WELL IM NOT IN THE F*****G SHOP AM I? I AM ASKING YOU!

(After another five minutes of back and forth the customer heads towards the door KICKING OVER our wet floor sign on the way.)

Customer shouting from the doorway: F*** YOU AND YOUR POLICIES, YOU LOT OF STUPID WOMEN SHOULDNT BE LEFT TO RUN A SHOP. HOW F*****G RUDE!

(Me and my supervisor just stand there in complete disbelief)

Supervisor: What a c**t.