I am at work and the phone rings. I greet the customer and the call starts off in the normal fashion: he bought a product the company I work for sells and wants a discount. I explain to him that we don’t have any promotions going on right now and the call starts to slowly spiral out of control. The customer begins to drag me down a very deep, self aggrandizing rabbit hole.
Customer: You see I’m actually a rocket scientist, you know, a real one. I’m also an inventor, a writer, well I’m many things. I hold a lot of patents and I wrote many books. I have developed a new item and I need your product, it’s just perfect!
The customer begins to prattle on about an invention he has for a breathing apparatus and tries to convince me to go to his kickstarter webpage. During the tirade he keeps peppering in all of his very many accomplishments and how he quit his very high paying job to make this company that many very smart and rich people support him with. He says he convinced several other people to join him and they all make no money because it is a start-up venture. I’m giving him some passive responses as I begin to realize this person is just bored and ready to waste my time and after 15 minutes I think I’m almost free.
Customer: So anyway, I guess I’ll let you go. It’s such a shame your product is expensive. By the way do you read? Are you a reader? What kinds of books do you read? You see I’m also a writer, you should check out my books, they are very smart, very sophisticated. I work with a lot of publishing companies and well they love my books. I did a reading once in Paris.
The customer continues on and attempts to urge me to go to a website and buy his books. He insists they are great and tells me one is medical massacre mystery, one is about a famous event that happened in NY in 2001 that he predicted would happen before it occurred and that when it happened he was in fact a first responder because he is a cave diver and dives in highly dangerous places with professionals and doctors so they called him specifically to help. At this point when he pauses I’m making a non committal ‘mhm’ sound to try to get the onslaught to end.
Customer: Well anyway, thanks again, you’ve been great. Make sure you check out my books, you sound like the kind of person who would like them. Oh yeah and that product … it’s a (size) bottle right? You know that reminds me, it really makes me upset that people can no longer do basic arithmetic, don’t you agree?
Surprise, we aren’t done yet! The customer goes on to tell me a story about a time when he encountered a person who couldn’t do math the way he can do it because he is a very smart engineer and that he also wrote a book about that. We are going on 30 minutes and I’m not saying anything back to him at this point figuring that would encourage him to take a hint.
Customer: Anyway, thanks again. Your know, I’m going to help a lot of people and your product is going to be saving lives. So check out my kickstarter and my books, you know I didn’t even tell you about the best one…
Well, he saved the best for last folks. The customer launches into a story about how he knows a lot of doctors and one time he went in for a medical procedure, a colonoscopy, and that was how he got an idea for his greatest novel yet. According to the customer, he was in the procedure and was not under anesthesia and decided to ask the doctor if he could look in the scope that was …. in his rectum.
Customer (triumphantly) : So I’m probably quite literally the only person who could say they looked up their own ass! And in that moment, you know, that split second, it came to me. A rush of inspiration!
After a slightly graphic description he says looking in his butt gave him the inspiration to pen a novel about his ex-landlord who was a hypocritical, ego inflated person. While he was writing it he insists that he was laughing so hard he went into cardiac arrest because it was so funny and tons of people said it’s the best book they ever read. At this point I am so frustrated and disgusted that I could cry.
Customer (45 minutes after the call started) : Okay, well, thanks again. If I need anything else, I’ll call back! *hangs up*
I got a cup of tea, walked a lap around the building, and hoped to never hear from that guy again. For those interested, I did look at the free previews of his “books”, they were about as good as you could guess and all were 100+ chapters.