Unfiltered Story #177132

, , | Unfiltered | November 10, 2019

(My two sisters and I are shopping at a plus size store when the sales worker is saying her normal speech.)

Worker: And bras are on [sale].
Sister 1: It’s a great deal.
Me (at same time): Yeah, I heard.
*All three stare at me confused*
Worker: Oh, did another worker already talked to you?
Me: No, sorry, I saw the signs.
*All of us in unison looking at the signs on every shelf and on stand alone tables*
Sister 2 (Laughing): I didn’t even see those.

Unfiltered Story #177130

, , | Unfiltered | November 10, 2019

*It’s around 1 o’clock PM on Friday afternoon and I’m answering a phone call on company reception*
ME: [COMPANY NAME], how may I help you?
CALLER: Yes, I wanted to… wait, what did you say?
ME: Emm, [COMPANY NAME]? How may I help you?
CALLER: What? I was calling where? No, I meant to… Oh god, I really need a vacation. Thank you for me waste your time. Good night.

Unfiltered Story #177128

, , | Unfiltered | November 10, 2019

Our store sells over 20 flavors of popular chocolate truffles, and this conversation has happened way too many times.

Customer: “Hmm…what’s the difference between the white chocolate truffle and the vanilla truffle.”

Me: “Well, one is white chocolate and the other is vanilla.”

Customer: “Oh, awesome! Thanks!”

Unfiltered Story #177121

, , | Unfiltered | November 10, 2019

(A few years ago I was working as a cashier at a grocery store. I always made sure to greet my customers at the beginning of the transaction but as I am soft spoken some customers didn’t hear me or respond. This customer is an older lady with what looks to be her grandchild)
Customer: Hello. (Starts putting groceries on belt so I scan them through as a regular transaction.)
Me: (softly responds) Hello, How are you?
Customer:…(no response)
Me: Alright ma’am your total is $XX.XX.
Customer: Why didn’t you say hello back? It is horribly rude to not say hello back when somebody greets you!
Me: I apologize ma’am I said hello back I’m just soft spoken is all, I guess you didn’t hear me.
(Customer whispers to granddaughter, making her look at me and laugh, pays total and leaves with a snark comment. I think it was insulting but brush it off. Fast forward two weeks later the same customer shows up again but this time with her daughter and granddaughter)
Me: HELLO! (loudly so she can’t complain that I didn’t greet her)
(Customer loads all groceries on belt, I scan them in with care and wait as she stands in front of me getting ready to pay)
Customer: Every time I come in here you are absolutely rude. I have never met a more rude horrible girl in my entire life!
Me: Uh… What? (I was completely astounded at her attack)
Customer: You are rude and I will complain to management and get you fired.
Me: My manager is right there in that office please feel free to talk to him.
Customer: Oh I will and I’ll tell him what all you did.
Me: Then go..
Customer’s daughter: Don’t you dare tell my mom what to do!
Me: Just go talk to him I don’t want to deal with you anymore.
(Turns out she told my manager that I threw her change in her face, cussed them out, and insulted them. Thank goodness he responded with “I know her and she would never do that, please leave”. Thank goodness I got a different job a month later but I loved that my boss stood up for me like that!)

Unfiltered Story #177116

, , | Unfiltered | November 9, 2019

(I’m working a queue at the tills, a customer and I are chatting happily until…)
Customer: I paid you with a £10 note, you short-changed me £5!
Me: Ma’am, you gave me a £5 note, I even note it so it’s on your receipt.
Customer: Don’t lie to me! It was a £10!
Me: I’ll get the float counted for you.
Customer: You will not waste my time and give me my money!
Me: Ma’am, only a keyholder or higher can open the drawer without a transaction, and since I do not agree with you the till must be counted by a member of the management team.
(This goes back and forth for a moment, with me holding my ground until the supervisor arrives)
Supervisor: Is there something wrong?
Customer: I paid £10! Not £5!!
Me: I disagree, I need the till counted.
Supervisor: All right, ma’am, this will be a moment, [my name] go and stock some shelves until I get back.
Customer: I have no time for this!
Supervisor: All right, how about I take your name and number then, and I’ll call you with the result.
(I go to a nearby section to tidy it up when the customer shoves the receipt in my face)
Customer: I want you to sign this so they know who did this.
Me: Ma’am, my name is printed on the receipt already because I served you.
Customer: Where!?
(I take the receipt and underline where it says ‘You were served by [my name]’)
Me: There you are.
(The customer fumes off, the till turned out to be a little up, but the store manager checks the camera to find that I clerly put a note into the £5 slot, and there were no £10 notes in that drawer. I am shown this footage myself, before the supervisor calls the customer, not long afterwards.)
Customer: I’m back because I got a call.
Me: Yes ma’am, my supervisor called to say that you definitely paid with a £5 note, it was clearly seen on the camera, since £5 are green and £10 notes are orange.
Customer: What!?
Me: I saw the footage myself, alongside our store manager and the supervisor who spoke to you.
Customer: Where is she (the supervisor) I won’t talk to a liar like you!
Me: Fine.
(I call out the supervisor, who not only confirms the statement, but she pointed to the camera that proved it, the customer never apologised to me for her baseless accusations)