Unfiltered Story #163223

, , | Unfiltered | September 12, 2019

(I am the Garden Center cashier. I have just scanned two large, urn-shaped flower pots for a customer)

Customer: *Glancing at screen* Is that what they cost?

Me: *Checks screen as well* Yes sir, they came up as $21.00 each.

Customer: I found those in the Clearance section. They shouldn’t be $21.00. These don’t have labels, so I’ll go get another.

(It isn’t far, so he’s back shortly with an identical pot with the clearance sticker displayed)

Customer: *Shows me the pot smugly* See, now what does that one say?

Me: Well, that’s clearly a clearance sticker, and it says $21.00.

Customer: Oh.

(He decided not to get the pots, and was pretty quiet for the rest of the transaction. It isn’t often that I can prove a customer wrong, and it sure felt good!)

Unfiltered Story #163221

, , | Unfiltered | September 12, 2019

(It has been a long and stressful shift. Five of the self checkout machines keep shutting off, along with the rest of the front end registers. Of the three machines still working, one can only accept card payments, and informs you of this at the beginning of the transaction. However, many customers ignore this. A customer has just finished scanning his items and is now at the payment screen. Unfortunately, he has cash in his hand. I notice him looking frustrated that cash isn’t showing up as an option and head over to him as quickly as possible.

Me: Sir, I’m sorry, but this machine can only accept cards at this time.

(As I have just taken over the self checkouts, this is the first time I get a good look at the machine. I notice that it does not have the usual signs (that also often go ignored) informing people that it can only take cards.)

Me: Oh, I’m so sorry, it looks like the person before me didn’t put up the signs.

(I prepare to suspend his transaction so that I can finish it at my paystation, but the customer speaks up before I can tell him this)

Customer: So what do I do now? Do I have to redo this? If you don’t do something, I’m gonna just walk away.

(Although his dramatic attitude is getting on my nerves, I do my best to be polite yet firm.)

Me: *Sir,* all I have to do is suspend this and bring you over to my paystation and take your payment there. That’s it; you don’t have to rering everything, because it will give me a slip.

(As I say this, I finish the suspension and guide the customer to my paystation. I scan the slip from the machine and take his cash. Another customer approaches the machine as I do this.)

Customer: (as I am placing his money in the drawer and getting his change) Better hurry up, someone else is doing it.

(Before I have a second to respond, he repeats it twice more. I am fed up and pretty much throw politeness out the window.)

Me: I got it, sir.

(He finally leaves and I retrieve the sign I need. The woman on the machine after him was using a card, and no one else had his issue. People need to learn to read!)

Unfiltered Story #163219

, , , | Unfiltered | September 12, 2019

All of the liquor we have, with the exception of the well is prominently displayed on the wall behind the bar.

Customer: What kind of vodka do you have?

Me: I have literally everything you see behind me.

Customer: I’ll have a skyy and soda.

Me: I’m sorry I don’t have skyy do you have a second choice?

Customer: No skyy? I’ll just have grey goose then.

Me: ….

Unfiltered Story #163217

, , | Unfiltered | September 12, 2019

MY compnay is on a private estate but allows the public to use the route through as a shortcut for £150 pe annum; most passes are bought by parents to get to the private school on the eastern side of the estate. No-one is allowed to tailgate through the barriers at either end , they must use their access fob and we, as employees are expected to challenge people who try to tailgate behind us without using their fob.
I stopped once through our barrier because a soccer mom was tailgating me. SHe shot past the fob sensor and braked.I went to her car and told her she wasn’t allowed to tailgate.She showed me her fob so I said that just this once I’d let her though. I went back to my car and got in when a car horn beeped loudly behind me. I got out and returned to her car thinking she wanted some attention. She shouted at me to “just get out of the way”. I politely explained to her it was part of my job and she shouted at me to just move my car. Smiling I returned to my car but she then demanded I come back. She demanded my name shouting that she was going to make a complaint about me. I gladly showed her my ID and spelled my name out for her. “Right” she screeched ” i’m going to report you!”. I said that was fine and not to worry if she couldn’t remeber our conversation exactly as it would all have been recorded on the close circuit camera facing us and only 9 ft away. Her face was a picture ( I want it on a mouse mat)…..she gabbled then screamed at me that she’d doen nothing to be ashamed of. I turned , smiled at the camera , gave a thumbs up and said to the camera ” did ya get all that”. I got in my car and two days later the company suspended her access fob and banned her from having another .

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Unfiltered Story #163215

, , , | Unfiltered | September 12, 2019

*Sitting at my desk loading up my emails to prepare for the work day. Saw an email from a client who needed to know what the price would be per 6 months to add her child. I had emailed her the price in the body of the email.*

Email to me: There might be a connection problem. Didn’t get your attachment, can you resend?

Email to her: *copied and pasted what I sent before and sends*

*phone rings* *answers*

Me: thank you for calling your insurance office, me speaking.

Them: hello! I didn’t get your attachment, what is the price again?

Me: I’m sorry. I didn’t send an attachment, I wrote down wha–

Them: oh okay okay. Okay so hold on wait wait wait… Okay so its this much every month?

(Agiain I specified every 6 months…)

Me: no.

Them: every 12 months?

Me: no…

Them: every 6 months?

Me: yes…

Them: oh okay!