Unfiltered Story #199855

, | Unfiltered | July 2, 2020

I work in my local branch of a nationwide pet shop chain, and this happened on a Sunday; one of our busiest days of the week. I was still fairly new to the job at the time, and still undergoing the training required of the job, including the specific needs of the animals under our care. As I’m heading towards the back area to ask my duty manager for a job to do, a woman with two children suddenly flags me over.

Woman: You there!

Me: Hi, how can I help?

Woman: Two things! First! Your guinea pigs have no water!

(She leads me to one of the display units containing guinea pigs. Lo and behold, they have a full bottle of water in their unit)

Me: Did you mean these guinea pigs? (I gesture into the unit) They have water…

Woman: Yes! But they can’t get to it!

(I look again and realise that the wooden hide we provide them hadn’t been put under their water bottle after cleaning, which would’ve made it easier for them to get their water from the bottle bracket which was placed at a height more suited for rabbits.)

Me: Oh! I’m sorry, yeah, you’re right! The hide’s not been put back under it. I’ll grab some keys and sort that out right away!

Woman: How will they know?!?

Me: Sorry?

Woman: How will they know to climb that? How do you know they’re smart enough?!?

(I begin to open my mouth to say that the guinea pigs have been in there for a while and haven’t had a problem climbing the hide to get water before she cuts me off.)

Woman: They should have a bowl of water! And hard feed! They should have access to hard feed at all times!

Me: Erm… Do you mean nuggets? We always make sure they have hay which I’ve read is a dietary requirement for them. We only give them their nuggets at 11 A-

Woman: (dismissively holding a hand up to silence me) I’ve had enough of this! I am a RODENTOLOGIST! I know more than vets about guinea pigs! They need their hard feed now AND a bowl of fresh water.

(At this point, I’m just going to go fulfill this woman’s demands and ego trip veiled as concern for the animals, and begin to head into the back.)

Me: Sure I’ll just go g-

Woman: SECOND!

Me: Sorry?

Woman: My second point! (She begins leading me away from the guinea pigs’ pen and points at one of the high shelves.) That cat litter tray up there! It has a reduced label. Why?

Me: (Having written the label myself) Oh! Uh, it’s had 20% taken off because the door on the front has been broken.

Woman: Well that’s alright, I don’t need the door. I’ll take it!

Me: (Taken aback by her sudden shift in priorities from “neglected” animals to her own shopping, and general rudeness) Oh. Okay…

I reach the litter tray down and hand it to her, finally getting into the back I begin filling a bowl with water until the duty manager stops me. Relaying the story to her she tells me to ignore the customer and just move the hide under the bottle. In the meantime, she has a quick peek up at the tills before coming back into the warehouse area.

Manager: Oh, [My Name], I’m so sorry… You’ve just dealt with one of the regular problem causers…

I turns out this woman used to frequently come in and make wild accusations about animals being neglected, claiming she knows better than anyone about all aspects of animal care and similar. I’ve even found out since that the local branch of [Countrywide Animal Charity] essentially blacklisted her as a volunteer and animal fosterer because of her attitude towards pets. Luckily, I have never seen this lady since.

Unfiltered Story #199853

, , | Unfiltered | July 2, 2020

I’m working on the register just after open, when suddenly there’s pages for security and a manager to the paint aisle. From that direction, I hear raised angry voices, and a coworker rushes front and tells me to call the police.

It turns out a customer was taking cans of spray paint and painting long lines down the floor of the aisle. A coworker smelled the paint, but by the time he got there, there were a dozen paint lines in different colors. When my coworker asked him to stop, he got violent.

As police were dragging him out, the customer was still fighting, yelling “how the f*** was I supposed to know the colors!”

The floor was poured concrete, so they ended up polishing off the top layer to clean it up. Until then, it looked like a weird rainbow.

Unfiltered Story #199851

, | Unfiltered | July 2, 2020

(I’m currently carrying two heavy boxes of batteries back into the back room since I can’t stock any more of them. However, the only way to get to the back room is to go through the hardware department, which I don’t work in.)

Customer 1: “Excuse me!”

Me: “Sorry, what can I do for you?”

Customer 1: “Yeah what’s the price of this?! There’s no tag!” (Holds up a sport backpack)

Me: “I’m really sorry! I’m not from this department, but there is a price scanner.. (walks him over to it) it will tell you the price of anything!”

Customer 1: “Alright, thank you!”

(The boxes are getting heavier so I try to make it back to the back room when a customer walks around the aisle I’m in from the hunting counter.)

Customer 2: “Hey you!”

Me: “Yes sir?”

Customer 2: “You got any duck noise makers in here, for hunting?”

Me: “I’m really sorry, I’m not from this department, but .. (I walk around the corner of the aisle to check to see if the hardware clerk was at the hunting counter, they were.) the man at the counter would know more!”

Customer 2: “Yeah, he has no idea!”

(The clerk at the counter hardly works in hardware so that would be why..)

Me: “I’m really sorry, but I’m not familiar with this part of the store..”

(I honestly feel so bad about it. And I think it’d be awesome if our price scanning machines were also able to search up items in the store. Or if I was a robot and knew everything there was to know about anything.)

Unfiltered Story #199849

, , | Unfiltered | July 2, 2020

(I’m working the front desk, which means I watch the book sale table and check out books. It’s near closing so we are fairly quiet.)

Man: *walks over from book sale table* “Ya got any books about that black war?”

Me:*unsure about what he means* “I’m not sure, is there anything in particular you are searching for?” (I’m hoping for clarification at this point)

Man:*slightly annoyed*”It’s really popular. The one we had in 1963.”

(I’m thinking he’s talking about the Vietnam war now, still not sure why he called it the black war though.)

Me:”We don’t have anything on Vietnam on the sales table, however we do have some available for check out.”

Man:”That ain’t it! (His is voice is loud enough that another patron looks over from where they were browsing) “It’s the one where the Yankees and the Rednecks were fighting. They killed each other over the black people!”

Me: *thinking he’s talking about the Civil War and trying to get him to calm down* “I’m sorry sir, did you mean the Civil War? We do have some on that topic.”

Man:”That ain’t it either! Wasn’t civil and people was just killing cause they hated the President and wanted their land right.”

(He then proceeded to walk out without buying anything or checking a book out. I’m still not sure if he meant the Civil war or not.)

Unfiltered Story #199847

, , | Unfiltered | July 2, 2020

I am in a grocery store on a day when the temperatures are in the 90s. I am shirtless, wearing just a pair of shoes and sneakers (the store is shirtless-friendly). A woman comes up to me.

Woman: Where are the jalepenos?

Me: I don’t know, I’m sorry. Try asking that employee.

Woman: No, YOU should show me!

Me: I don’t know where they are.

I walk off. She follows.

Woman: How dare you just walk off! You’re not very helpful! I shall complain to your manager!

Moments later she approaches with a manager.

Woman: I want you to fire him! He was so rude!

Manager: *That’s* who you’re complaining about? He doesn’t work here. He doesn’t even have a shirt on so I don’t see how you could confuse him for one of my employees!

Woman: You’re not gonna fire him?

Manager: He doesn’t work here. Nothing I can do.

The woman starts kicking off so I decide to help the manager out.

Me: Boss, I quit! *winking*

Manager: *catches on* Oh! Right! Good! You’re fired!

I walk off to another aisle and wait until the woman, satisfied that I’d been “fired”, had got her jalepenos and left the store before continuing with my shop. On the way out, the manager laughs and tells me “not to be late for my next shift!”.