Unfiltered Story #127471

, | Unfiltered | November 17, 2018

(An angry man comes storming in.)

Man: “What is your rate!”

Me: “It’s [rate], but we don’t have any rooms left.”

Man: *banging fists* ” WHAT?! NO MORE ROOMS?!”

Me: “Yes.”

Man: *tries to stare me down*

Me: *staring right back*

Man: “…Gimme your name!”

Me: “My name is [Name].”

Man: “Your last name too!”

Me: “You don’t need to know that, sir.”

Man: “Give it now! I NEED it when I report you to customer complaint hotline! Oh, and give me the number!”

Me: “Oh I see. In that case, nope.”

(He lingers a while longer, muttering threats, then storms off. What a hothead.)

Unfiltered Story #127464

, , | Unfiltered | November 16, 2018

I work the front desk at an exterior corridor hotel. I received the following telephone call

Me: “Thank you for calling [hotel], this is [name] speaking how may I help you?”

Guest: “Hi, my husband and I booked a room at your hotel and I would like to request you put us on the ground floor since we have difficulty walking up steps”

Me: “Sure thing, I would be happy to make that change for you. However we do have an elevator so that you would not need to hike up the steps”

Guest: “Oh. But your rooms are on the outside, right?

Me: “Yes ma’am that is correct”

Guest: “Then how could I take the elevator up to my room?”

Me:” ..I’m sorry?”

Guest: “If the rooms are outside,then how would I get to my room from the elevator?”

Me: “The elevator takes you up to the walkways on the 2nd and 3rd floors”

Guest: *intelligible grunt as if she does not understand*

Me: “The elevator is outside, just like the rooms, and it will take you up to the walkways”

Guest: “The elevator is outside? Oh! What a great idea! I’ve never heard of that before! Okay thank you!” *hangs up*

Me: “….”

Unfiltered Story #127461

, , | Unfiltered | November 16, 2018

(I work as a customer service manager at a furniture store, and I have a coworker, also a manager, who is of Spanish descent. One day a Mexican lady, with her whole family, comes up to our desk to complain because we will not exchange a table she purchased that has nothing wrong with it. My coworker listens quietly as the customer explains the situation again, in English. But about half way through her story her husband steps up and starts speaking in Spanish to my coworker. The gentleman continues to speak in Spanish for a good five minutes. The wife is looking from her husband to my coworker over and over and making little Mmhmm, and uh-huh, noises every time she turns her head. When her husband finally finishes speaking, she looks to my coworker.)

Wife: “Did you get all of that?”

Coworker: *shrugging her hands a little in confusion* “I… I don’t speak Spanish.”

I had to get up and leave for fear of bursting out in laughter.

Unfiltered Story #127459

, , , | Unfiltered | November 16, 2018

This happened not long after I started working as an assistant at a veterinary office. One of our receptionists had come back with a dog’s leash and collar, and it was my turn to bring the dog up to the lobby from our kennels.

So, I walk into the lobby with this big dog trying to drag me, and a family with three kids immediately jump up and rush over, petting the dog and letting it lick the kids’ faces. The dog’s so excited I’m struggling to get enough slack to slip the leash off my wrist.

I’ll never forget what happened next. Just as I got the leash free and was about to hand the dog over, the mother of the group looked up at me and said, “So, what’s his name?”

The dog’s real owner was busy paying his bill at the reception desk and never saw any of that.

Unfiltered Story #126563

, , | Unfiltered | November 16, 2018

“I really don’t see why I should pay you to write this for me. You’re a freelance writer. That means you should do it for free. Besides, I would do it myself but I’m not some dirty artist type, I’m a business woman!”

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