Untouched and raw stories: unedited, uncensored, unformatted, and sometimes unbelievable!

Unfiltered Story #240459

, | Unfiltered | July 27, 2021

Got an e-mail from a “technician” from one of our larger customers:

Costumer: “Hi, i have a pump i need to replace, can you tell me how many liters this pump gives?”

Me :”Hi, What pump are we talking about, Serial number or part number,… maybe the installation which you are working on? just something more then the words a pump” (we have about 25 different pumps as standard size)

Customer: “The 80 litres pump, that’s one I need to know.”

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Unfiltered Story #240457

, , | Unfiltered | July 27, 2021

(I am working in the drive thru at a popular fast food restaurant. the store, like most, has a policy that requires customers to pay for additional dipping sauces.)
Customer: “Can get two [sauces]?”
Me: “Sure, they’re just 50c each.”
Customer: *yelling* “I’ve already paid [amount over $30]! “Why do I have to pay for a couple of sauces!?”
Me: “I’m sorry, but they cost us money too. We lose money each time we give them out for free.”
Customer: *Still yelling* “But I paid [amount]! I should get a couple of sauces!”
Me: “I’m sorry, but it’s out policy. We’re not allowed to give them out for free.”
Customer: “Fine, whatever!”
(The customer hands me some money. As I’m grabbing his sauce and about to ring it up in the register, he angrily drives off, without his sauce or his change. He made such a fuss over it, then ended up leaving without it and paying extra. Thanks for the tip buddy!)

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Unfiltered Story #240455

, , | Unfiltered | July 27, 2021

My dad worked in a home improvement store designing cabinets. After closing, he went to help do some recovery. All seems quiet until there’s a loud crashing sound that echoes through the huge building. He and several other people go running, and find a man and a woman at the back of the store.

They’re both clearly drunk, and the crashing sound was the man, having discovered a stack of folding chairs, had chosen to grab two chairs in the middle of the stack and yank them violently free.

Dad: “Folks, are you okay?”

Man, slurring: “Yeah we just wanted to sit down.”

Dad: “Well, unfortunately, we’re closed and you need to head to the front of the store.”

Man: “Naw, we don’t need to leave yet. We just need to sit for about half an hour. We can do that if we want to.”

Dad: “No, sir, you cannot. We’re closed. We’ve been closed for twenty minutes. You need to go up to the front of the store and be let out.”

Man: “Listen here you low end retail slob…” he stands up and leans precariously while trying to jab my father in the chest with his finger, “If I say I can sit down for a while, then that’s what I’m going to do.”

Dad: “No. You are now trespassing. You will leave, right now, or I will call the police and have you removed.”

Man: “That’s it. You just lost your job. Come on honey, we’re going to complain to the manager.”

The two make their way down the aisle, lurching from side to side as my father radios the manager.

Pretty soon, he hears the drunk man loudly, and still slurring, bellow: “LISTEN HERE YOU LOW LIFE! I SAID IF I WANNA SIT DOWN FOR HALF AN HOUR, THEN I’M GOING TO! I DON’T CARE IF YOU’RE CLOSED! YOU HAVE TO LET ME SIT DOWN!”

Manager: “We closed half an hour ago. Customer service is over for the day. I don’t have to do a d*** thing for you except tell you to get the f*** out of my store.”

Man: “Corporate will be hearing about this!”

The big front doors were opened enough to allow the two to pass, and Dad spotted a police car waiting in the parking lot with its lights off. The two staggered to their car and the man put his key in the ignition, turned the motor on and started to drive off. At that, the cop car lit up.

A coworker had called the police, and the police got them for disturbing the police, public intoxication, and drunk driving.

Corporate never passed on any complaints back to the store about that night.

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Unfiltered Story #240453

, , , , | Unfiltered | July 27, 2021

An older woman came in to the garden center where I work, and had one of our loaders page for help by the irrigation aisle. As it was a slow time of year, and thus we were low on staff I decided to give it a shot. She asked if I was a manager, and I when I answered yes and asked if I could help, she made it clear that I couldn’t. I’m a little used to this, since I know I look about ten years younger than I am and female, but then she insisted she needed someone sho understood her problem. However, being the live goods manager, I conceded, and called the hard goods manager, who is about my age and also female.

She then proceeded to refuse my coworker’s help. She insisted she needed to see an old man who could help her. We were a little confused, as our general manager is middle aged and has a cult of older women who always want to ask his advice. However, my coworker offered again, saying again that we do work there ann’s could answer any questions, and when the lady insisted she needed to see an old man, my coworker said we didn’t have any old men working there. She walked out in a huff.

Afterward, the leader that had originally paged us said that the lady had first asked the cashier’s age (18), then his (19). She said he was too young, and needed someone older to tell her if the water in her basement was from her hose.

I guess we couldn’t answer any of her questions, considering we’re a retail store, not contractors, and have never seen the plumbing or foundation of her house.

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Unfiltered Story #240451

, | Unfiltered | July 27, 2021

I work in a call center for a large cellular company. Right before this call, our main system that we use to process literally everything had gone through a major update and was just released for all users to login to. This means thousands of employees were attempting to login at once. The system was working, but understandably running slow. Then, I got a call from an older gentleman.

Me: Hi, thanks for calling Company. This is Name, how can I help you?
Customer: Uhhh yeah, I’m wondering if you can help. I forgot the last 4 digits of my phone number. The first part is 123-456, but I cant remember the rest. This is for a prepaid account.
Me: Oh, no problem at all! Can I get your name so I can look your account up?
Customer: it’s Customer.
Me: Thanks! Now I do want to let you know our system just went through a major update designed to make things run better. The update just got released within the last 10 minutes, so things are just running a bit slow.
Customer: that’s fine.

At this point, I searched by his name and no accounts pulled up. It is important to note, our account would still show his account if it was disconnected. Same with phone numbers. If a phone number was ever in our system, it’s going to show up under archived numbers.

Me: Sir, I don’t see your name listed under our system. I can search all of our prepaid accounts and see if pulls up, but that can take a while.
Customer: Yeah, I guess.

*a few minutes later, as our account attempts to pull up what has to be tens of thousands of accounts*

Customer: This is ridiculous. It shouldn’t be this hard.
Me: I apologize sir. I’m just-
Customer: Oh! I just remembered it. The last 4 digits are 1234. Right?

I type in the full phone number he gives me. Nothing pulls up, even for disabled accounts.

Me: I’m sorry sir, I’m not seeing that number in my records. If you’d like, I can keep looking and call you back so you dont have to wait.
Customer: No, I’m sure that’s it.
Me: Our system isnt showing that as a phone
*click*

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