(I’ve just started my shift at a restaraunt that’s popular for soups, salads, and sandwiches. It’s a few minutes past 2pm.)

Customer: “Hey, are you serving lunch now?”

Me: “………… um… yes….”

(I am a customer at an ice cream shop where each flavour is homemade in very small batches so that the ice cream is always fresh, never more than three days old. Because of this, it’s very common for them to run out of flavours. I’m trying to decide what I want since my favorite kind is sold out. A man walks in:)

Man: *looking expectantly at workers behind counter* “Hello!”

Worker 1: “Hi, sir. I’m sorry, but we only have one scoop of hazelnut left.”

Man: *suddenly angry* “One scoop? One scoop?! Who the bloody hell leaves one scoop?”

(The man storms out.)

Worker 2: “But..but we had one scoop left! Did he seriously just leave because he couldn’t have more than one?”

Worker 1: “That’s Two Scoop Hazelnut Man. He always gets two scoops, or else he won’t buy anything. You’ll get to know him.”

(I took the last scoop of hazelnut. Your loss, Two Scoop Hazelnut Man!)

I’m the customer in this one. I have two email accounts, one for business and one for personal. My personal account is for all the random “create a sign in to comment” and such sites. My personal account has gotten hacked and the password changed.
I attempted to reset the password, but could not get the security question and answer right. The backup email was also changed. Unfortunately I have a couple games associated with this account, so I need to get it back. I have been fighting it for two weeks, and have reached the point where my account is now locked out.

Rep > Thank you for contacting Yahoo Support. How can I help you today?
Me > <explains situation above>
Rep > Do you have an alternate email address?
Me > Yes I do, but it is not the one on the account. It shows annoying@B****.com, so I suspect the hacker changed it.
Rep > Ok let me see if I can unlock and reset the password for you.
Me > Thank you.
Rep > Ok, so in order to reset it I will need you to answer the security questions.
Me > I tried but I wasn’t able to get them
Rep > Its ok, if its a type or a capetilization error, I could help you around that.
Me > Ok
Rep > The first question is where were you born?
Me > It would be <answer A>, but I may have put <answer b> or <answer c>
Rep > I’m sorry, that’s not what I have. Do you have anything else you would have put?
Me > I cant think of anything else, I tried everything I could think of.
Rep > Anything else at all? Something inappropiate?
Me > *Thinks for a few minutes, then it clicks*
Me > I think I know, but I dont want to say it. Is it F-*-*-*
Rep > Yes, that is it. And now the second question. What is the name of your first pet?
Me > You
Rep > That’s correct. I am now sending the reset to your backup email at XXXXX@yahoo.com
Me > Thank you so much.

What I had forgotten was several years back (when I was an early teen), Yahoo had updated to support security questions.
I just “skip now”‘ed the prompt for a long time, but eventually it forced me to enter the info.
I was so aggrivated that I answered the questions in order. Q1, Q2, back-up email. F**** You Annoying@B****.com

I picked real answers now and set my correct backup email, changing all my passwords to be safe.

Thank you Ms Customer Service Rep. I never would have thought that a decision several years earlier on a “throw away” account would cause me so much issues.

*Me, attempting to fix self serve checkout, which appears to have something stuck in it*. Note that the door to access the interior is open, I am kneeling in front of it, an error message is present on the screen and I have placed a sign on the checkout asking customers to use a different one.

*Customer comes in to the self checkout area, walks straight to the self serve I’m fixing and attempts to scan items*

Me: “Hi, can I ask you to please wait for another checkout to become available, as this one isn’t working?”

Customer: “But there’s no other checkout that’s free.”

Me: “Yes but this one isn’t working and can’t currently be used anyway.”

Customer: “But I need to get out quickly!”

Me: “I’m sorry, but as I said, this checkout is not available right now.”

Customer: “So I definitely can’t use it?”

Me: “….no.”

(I work in a big chain grocery store that has the little service areas inside: a pharmacy, meat and seafood, deli, etc… I am a cake decorator and work in the bakery department.)

Customer: *Walks up to the bakery counter, which is also a display full of decorated cakes* Is this the deli that makes sandwiches, or is it over there? *Points towards the meat/seafood department.*

Me: *With a bag of icing and half decorated cake in hand* The deli is that way.

Customer: Okay, thanks. *wanders off in the direction I pointed*