Unfiltered Story #94373

, , | Unfiltered | September 20, 2017

(I’m at a hospital for a non-emergency with my mom and 10-year-old brother. We’ve been there a while and my brother and I are very hungry, so my mom sends us to the food court with her card. I order the food and swipe the card, but it’s declined.)

Me: *To my brother* “Let’s just go find Mom, she’ll figure it out.”

(We’re walking out the door when I hear someone calling “Ma’am?” repeatedly. I turn around and the cashier is calling me, so I walk back over.)

Cashier: *Pointing to next person in line* “She paid for your food.”

Me: “Are you sure?”

Woman: “Yes. I believe in paying it forward.”

(I normally wouldn’t have accepted so quickly but I was so hungry I couldn’t refuse. I thanked her over and over again for her kindness. That good deed gave me and my brother food and warmed our hearts.)

Unfiltered Story #95374

, , | Unfiltered | September 20, 2017

(An older couple walks in, and places their order. I tell them their total and the man hands me a $10.)

Me: “[Change] is your change.”

(I close the drawer and the man scrutinizes his receipt, furrowing his brow at the total.)

Me: “Is something wrong?”

Man: “Yes, you gave me the wrong change.”

Me: “I’m sorry?”

Man: “My total was [total]. I gave you a twenty.”

Me: “You gave me a ten.”

Man: *annoyed* “No, I gave you a twenty, look.” *the man pulls out his wallet to show that he has only one twenty in his wallet* “I had a few twenties.”

Me: “I’ll be right with you.”

(I get my supervisor and explain the situation. The supervisor and I find the manager, who was not happy to be interrupted.)

Manager: “Can I help you?”

Man: “I paid with a twenty and she gave me change for a ten.”

(The manager counts the till, which is taking a while. A customer in line leaves, annoyed at the wait, while I try not to cry at the possibility of such a mistake.)

Manager: “No, there is no extra money in the till.”

Man: “I know I had a twenty!”

Me: “So I didn’t do anything wrong?”

Manager: “No, you’re good.”

Me: “Okay, I didn’t think I had but you scared me.”

(The man left without apologizing.)

Unfiltered Story #94371

, | Unfiltered | September 20, 2017

I’m interning as a stagehand/ light technician at a music venue. It’s my first shift as a ligh tech on my own, and i’m quite nervous. Its an afternoon show by a band that plays music for kids. A local primary school on a field trip will make up the audience. The band is sound checking and i’m busy programming my console. The band plays a love song.

singer: *singing* “She’s the sweatest girl in the world. The sweatest girl – is the girl doing our lights!

He flirtatiously points at me, and i break out in a nervous/amused giggling fit.
The actual lyrics, of course, – as i found out during the show – mention just a girls name. Certainly broke the ice with me and helped a shitton with my nerves! The band were great guys and I couldn’t wish for a better gig to start of with! 🙂

Unfiltered Story #95372

, , | Unfiltered | September 20, 2017

(My name is Clara, and I order a latte from a busy coffee shop. I wait at the pickup station for about five minutes.)

Barista: “I have a latte for Clara.”

(I reach for the cup. Another customer, who had been in line behind me, shoves me out of the way.)

Other Customer: “She said CLARA. It’s a latte for CLARA. Did you hear her? God.”

(She takes the drink and leaves. I stand, baffled, deciding what to do.)

Barista: “I have another latte for the other Clara.”

Me: “How odd, I thought there would only be one!”

Unfiltered Story #94368

, , | Unfiltered | September 20, 2017

(Every once in a while, my wife and I take the kids to a popular self-serve frozen yogurt place where there’s a whole wall of flavor selections and a huge bar of topping choices, and you pay for your creation by weight. Due to the ages of our children, we have to help them get their treats, and you can handle one, maybe two, cups at a time. So we’re strategic about it, she and I going up one at a time to each help one kid and get our own. We learned early on by visiting this place that they’ve set up their system to accommodate such arrangements without requiring multiple purchases: they weigh each cup, then store the weight/cost, then we add to it as needed until we’re ready to pay. We’ve done this so often and it’s always been so smooth that we don’t even specify specifically what we’re doing to the cashier, we just say, “and we’re going to be adding to this order” and continue concocting.)

(Well, on this particular visit, prompted by an email telling my wife that a $2 off promotion she had been awarded was expiring soon, we were the only customers when we first arrived. Not long after my wife started helping our oldest with their treat, a small rush hit and about 10-12 people showed up and got in line. At the cash register, as normal, my wife told the cashier, “we’ll be getting more with this order,” and sent our oldest over to me and went back through alone to get hers. A couple minutes later as I was talking with my kids at the table, I looked up to see how far along my wife was and I saw the cashier angrily staring a hole through the back of my wife’s head, making the circular hand motion of “come on, already!” and about six people were standing at the register looking confused and a little annoyed. My wife (oblivious to all this) finished her treat and went to the back of the line of people at the register.)

Cashier: “Ma’am!” *gesturing her forward*

Wife: “Oh! Uh . . . okay.” *as her yogurt is weighed* “My husband is going through, too, so there’s still more on this.”

Cashier: *really annoyed now, sneering at my wife, then turning to the still-growing line of people* “I’m sorry but it’s going to be just a LITTLE longer . . .”

Me: *catching on, stepping up to the register* “Aren’t you able to store her order and help other people while we get the rest of our stuff?”

(The cashier looks very confused, looks over her monitor, and then as if by providence a second employee comes out from the back to help with the growing line of customers. She and the first cashier whisper for a moment, and the second cashier smiles, makes a few selections on the screen, and then helps the next people in line while the first cashier doesn’t acknowledge my wife again but also starts helping the next people in line.)

(After I have my stuff, it’s time to pay and I’m again dealing with the first cashier. I mention the $2 promotion as I’m getting ready to pay. The cashier gets our phone number to apply the promotion and fumbles on the screen for a second.)

Cashier: “Hmm. Well it was there but then it vanished. I guess it expired already. Your total is $X.XX.”

Me: “Well we’re here because we were told it was expiring at the end of the day.” (It was still hours from closing time).

Cashier: “Yeah, so it expired today. It’s expired. Your total is $X.XX.”

(I see I’m getting nowhere so I pay and then tell my wife when I sit down. She checks her email again and it was sent *that morning* and said “visit us today” to use it. We got home and emailed corporate about the entire experience, and within 24 hours had an apology, assurance that the manager of the branch would be notified, and a $5 coupon. We’ve been back a couple times and haven’t seen her again).

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