I was closing that night, just clocked out and I see two women in the bakery. Knowing how WONDERFUL general merchandise are at helping our department I ask
“Something I can help you find”
Woman A “We need a cake order for a baby shower”
So I go and fetch an order form and we go through the usual name, number, pick up or delivery before
Woman B ” She (the lady having the baby, not present) wants a pickle flavored cake”
Stumped, I reply with the standard ” that is something I’d have to ask the bakers… I can leave a note and have them get back to you in the morning”
There was much debate, at least 15 minutes of it, but they settled on chocolate. Pickle flavored cake? ICK!

During Winter Break I worked at a store in the mall but that ended in January since they only needed me for the holidays. I liked everyone who worked there and never had any problems. I was actually thinking of reapplying for next winter break. During the summer I work at an amusement park as a merchandise associate.

Since I am a returning employee to this Snoopy/Canadian themed amusement park a lot of the new associates like to come to me for help since I am less intimidating then the team leads. I am just as knowledgeable as them but don’t have the power to punish coworkers so obviously I am their first choice.

Coworker #1: (frazzled) (My Name!) I have a really angry guest who wants this lunchbox 50% off because it’s scratched (shows me lunchbox with an antique look)

Me: (bewildered) But it’s supposed to be scratched, it’s just the look

Coworker #1: I KNOW!

Me: Okay (Coworker #1) show them to me.

I follow my coworker to the cash and put on my best customer service face

Me: (smiling) Hello

Guest: (angry) Hi. As I was explaining to…wait…(my name)?

Me: (coworker from seasonal job’s name)?

Guest/co-worker: (embarased) I-I didn’t realise you were working here now

Me: (crossing my arms) Yes, I am

Guest/Coworker: Oh (puts down lunchbox)…you know what I think we’re good.

Me: (fake sympathy) oh are you sure?

Guest/Co-worker: Ya, we’ll come back later tonight (drag boyfriend out of store)

Needless to say, they never came back

(I am working at a toy store, and am just opening up. We carry quite expensive items, but I only get $100 in my till at the start of every day.)

Customer walks in just as we’re opening, gets a $0,80 toy car and goes to the register. I ring it up, etc. etc., and ask whether he’d like to pay with cash or by card. It’s at this point where he hands me a hundred dollar bill.

Me: ”Sir, are you sure this is the only method of payment you have?”

Customer: ”What? Yes. Why, don’t want my money little punk?”

Me: *honestly a bit baffled* ”Of course I want you to make your purchase, sir. But I don’t have very much change in my till, and this is much too large a note for the amount you owe. I won’t have any change for the next customer.”

Customer: ”I don’t care about them! It’s money, isn’t it? Take it or I’ll get your manager!”

He did end up going to my manager, who told him, quite frankly, that no one in their right mind would use $100 to pay for an 80 cents purchase. I’ve been told the guy complained.

Unfortunately, this happens quite a lot when people get large notes from the bank and feel that we’re an exchange site.

I’m being served in a local bookshop. A man behind the counter answers the phone. The customer is screaming so loudly I can make out what he’s saying.

Man: [Bookshop], how can I help you?

Caller: YOU BASTARDS SOLD ME THE WRONG FUCKING KINDLE! I ASKED FOR BACKLIT!

Man: I’m sorry, sir, but you have the wrong number. We don’t sell readers here.

Caller: GIVE ME A REFUND NOW! AND A FREE KINDLE!

Man: Sir, as I have said, you have the wrong number!

Caller: FUCK YOU, YOU LYING CUNT!

Man: *agitated* Sir, this phone call really serves no purpose. You have the wrong number and I can’t help you. I am going to hang up.

Caller: NO YOU FUCKING DON’T. I WANT A MANAGER, NOW!

Man: Well I fucking am. I own this shop, and I own this phone, so I am hanging up. Goodbye!

Me: … tough day?

Owner: You have no idea.

The phone rings again and the woman who served me answers it. I can hear the same caller screaming as I leave.

Good luck, guys…

Its early in the morning and at that moment it was pretty slow, so I decided to head into the back office to grab a quick bite to eat and some water. While inside I hear a customer come up to the counter, where my coworker is at, and says she has a reservation. She also said that she wants something that can help her get around because last time she was here, she got stuck in snow and had to get pulled out. My coworker tells her that we are short on vehicles this week and most likely we will be short on vehicle next week because of an event in town but she will see what she can do. My coworker finds the reservation but the reservation is for 3 hours later, which caused an extra day charge. (To help make sense of it: If you reserve a vehicle at 10am and say you will return it a day later at 10am, that makes it 24 hours which is a one day rental. If in this scenario, you pick it up earlier but still want to return it at the same time, for example, picking it up at 7am but returning it at 10am, it goes over 24 hours, so it would be considered a 2-day rental). My coworker explains this and the customer replies,

Renter: No, this is a “bait and switch”. This is a “bait and switch” because I know what time I put down. I rent from (company) 5-6 times a year because of my job with the federal government and I know what I am doing and because I do my own bookings all the time.

Co-worker: Ok, by any chance, do you have your reservation paperwork?

Renter: Yeah, I do. (Pulls it out of her backpack and looks at the paperwork. She notices the time that she reserved the vehicle for was actually for later.) Oh, I don’t know what happened here. I know I put it down for this time. Something must have gone wrong. God…… why would I have done that? I always take a direct flight here so I know what time I would be here by.

She collects her self and then says:

Renter: Anyways, what is my new total going to be? and give me a courtesy discount.

Me: (saying this to myself and trying hard to stifle my laughing in the back office) Yeah, like we’re going to give you a discount for a mistake you made. Especially after you accused us of doing a “bait and switch”.

My coworker didn’t give the discount by the way and thank god she didn’t.