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Untouched and raw stories: unedited, uncensored, unformatted, and sometimes unbelievable!

Unfiltered Story #231693

, | Unfiltered | April 18, 2021

I’m waking up and checking my work emails. I work from home creating game content for an online game platform that allows me to sell my content on it.

I get a message I’ve been given a notecard that has written info on it. So I log onto the platform and open the message.

Customer: i purchased your textures opened it up and all i have is a script. care to give me the textures please.

I sit there dumbfounded. Both the website page where they purchase it, and then included instructions explain how it’s a voucher you wear in game. It’s even on the voucher itself saying you should wear it.

Regardless I hope they can figure it out. The only reason the extra step was added was because people kept demanding refunds when they bought it prior without bothering to read the information or what it was.

I guess nothing has changed~

Unfiltered Story #231691

, , | Unfiltered | April 17, 2021

I work at a commonly known sub shop where they make subs in front of you. A customer as came in a ordered 3 subs all the same except one has mayo. We dont have a manager on shift at all times and amy time there is in issue we are suppose to just give the customer the time and day when one will be avalable.

Customer: can you please mark the one with mayo on it

Me: Sure np.

The remainder of the transaction goes smoothly. Later we get a phone call and it turns out it is the customer from before. He sounds annoyed.

Customer: Hello, I was just in your store a short while ago and ordered 3 subs and one with mayo. However the one marked mayo did not have any on it and I ate it already and my kid does not like the one with mayo

Me: I sorry about that I must have mis marked the bags, if you’d like to bring it in I can happly remake it for you.

Out of nowhere he starts yelling at me

Customer: NO! THIS IS UNEXCAPTABLE YOU MADE THE SUBS WRONG!

Me: Again I am sorry sir it sounds like I mis marked the bags, if you would like to bring the incorrect sub in I will remake it for you. Otherwise if you would like I can give you the hours our manager and you can talk to her.

Customer: THIS IS REDICULOUS! HOW CAN YOU REMAKE THE SUB IT HAS MAYO ON IT. THIS IS YOUR FAULT.

Now I am confused and upset cause I am being yelled at for mis marking a bag, something we do out of curticy, the subs where techincally made correctly and he admited to eating one without mayo cause it was marked mayo. I am techincly not even suppose to remake subs without manager approval but I knew in this case she would likely be ok with it. However I did not want to give a free sub away without the old one since he could have just opened the other sub and found the mayo one. At this point I just want to resolve the issue though and move on.

Me: *still calm but a little more annoyed* Sir if you come in I will gladly make you a new sub, otherwise I can give you the time day of a manager and you can talk to her. I don’t know what else I can do for you.

Customer: THIS IS YOUR FAULT! I DON’T KNOW HOW YOU CAN REMAKE THE SUB IT HAS MAYO ON IT. *hangs up*

I text my manager and explain the situation and she is fine with me remaking the sub for him if he comes in. About 15min later he does and is completely calm.

Customer: Hi I had a sub before that had mayo on it, I called.

Me: Yup it was [sub] right with [veggies and cheese].

Customer: yep, and no mayo hahaha! *like he didn’t just yell at me over the phone*

I remake the sub and apologize for the mix up. He leaves without a thank you. All that fuss over a mis marked bag….

Unfiltered Story #231689

, , , , | Unfiltered | April 17, 2021

(I am getting ready to move across the country and selling a bunch of furniture online which I can’t take with me. One item in particular gets several responses. I make plans with the first person that responded to pick it up the next day at noon. Around 12:30 they still have not shown up so I offer it to the next responder and leave to run some errands. I return home that evening and see several emails from the first person asking where I am, despite having given them my phone number the previous day.)

Customer: (First email, timed at 12:45). Hey, I am outside your building. Can you come out and let me in?

Me: You were not here at the agreed upon time, I offered the item to the next person and they are picking it up tomorrow. If they also don’t show up it’s yours.

Customer: I can’t believe this!!! I had to plan my whole day around this and your weren’t even there! I ended up missing a doctor appointment to meet with you.

(I am taken aback by this, especially as I was there when she was supposed to be and would have happily waited for her had she contacted me that she would be late.)

Me: I was here when you said you would be. As for your doctor appointment I am not responsible for your incompetence. If you couldn’t meet with me on time I doubt you would have made it there anyway.

(I blocked her email after that. The person who actually did show up the next day was really excited about the furniture.)

Unfiltered Story #231686

, | Unfiltered | April 17, 2021

I am a cashier in a high-end supermarket, training a new cashier. As he was scanning groceries i was bagging them.the customer pulls a coupon out of her purse.Customer : you have this coupon for all kinds of cheerios except the original.
(I look at the coupon and see it offers savings on honey nut, frosted, and chocolate. )
Me: yes ma’am I’m sorry. But honey nut is the closest it has to plain. I could grab a box if you’d like?
Customer : NO I WANT THE PLAIN. WHY IS THAT SO HARD TO UNDERSTAND? CANT YOU RING THIS UP FOR THE PLAIN??
Me:unfortunately i cant, I’m sorry. The coupon will only go through the system for those cereals.
Customer: but i dont like those cereals!! Cant you do something about it?
Me: i can recommend the dollar store across the street probably has it.
Customer: i want it here though. How can i get it here?
Me: splurge the 50 cents the coupon doesn’t offer.

Unfiltered Story #231684

, , | Unfiltered | April 17, 2021

I work for a major pizza delivery chain.

Me: “Okay, the driver will call this number before delivery and it’ll be around a half hour.”

Customer: “What’s a half hour?”

Me: *pause* “Thirty minutes.”

Customer: “So it’ll be here before 12?” [It’s currently 11:37]

Me: “It’ll almost certainly be there somewhere around 12:05 to 12:10.”

Customer: “It better be here before 12:30!”

Me: *dies at little more inside*