Unfiltered Story #242541
(For Father’s Day, I decide to get my father a new pot because the old one we have is on its last legs. I go to a home supply store and immediately find a pot that suits my needs on a display of individual items. I notice that the item was once in a pack of 12, but since it’s on its own, it’s being sold for 1/12th of the price. I take the pot up to checkout.)
Cashier: That’ll be $400.
Me: What? No, it should be $33. That’s what the sign said.
Cashier: It’s $400.
Me: In its set, maybe, but this is on its own.
(I flip it over and see “1 of 12” written on the sticker.)
Me: Yeah, right here, it’s 1 piece out of 12, so it should only be $33.
Cashier: It’s $400.
Me, realizing I’m getting nowhere: Tell me, do you really think someone would sell an average pot for $400?
Cashier: It’s $400, but if you’re so sure, I’ll send price check over. Just go wait where you found it.
(I go back to where I found the pot and wait there, looking around for the price checker’s arrival. Five minutes pass, and no help. Another five, and a small family comes over near the display and looks at something. An associate comes by and helps them, and ten minutes after that, they leave with their purchase, and the associate leaves, even though I asked for help and they assured me someone would be over shortly. Ten minutes after that, I’m beyond tired of waiting and go up to the customer service desk. By the time I finally get seen, it’s been another 15 minutes.)
Me: I tried to buy this pot, but the cashier kept insisting it’s $400. They told me to go wait by where I found the pot and they’d send a price checker over, but I stood there for half an hour with no one coming to help me. Now, I’ve spent 15 minutes in a line with only one person in front of me, and I’m getting angry. I need a price check on this item, and I am going to stand here until I get it.
Customer Service Worker: *scans item* It’s $400.
Me: No, it’s not. The set it $400. There is a sign right by where I found this saying it’s $33.
Customer Service Worker: Well I scanned it and it says $400.
Me: As. A. Set. Not individually.
(This goes on for yet another ten minutes before I give up.)
Me: Let me speak to your supervisor.
(The CS Worker rolls his eyes but calls for a supervisor anyway. One comes over, and I explain what’s going on again, and finally someone manages to understand.)
Supervisor: I’m sorry about that. That pot should only be $33; I don’t know what that cashier was thinking trying to charge you $400 for it. Sometimes we get a damaged package and have to take everything out to check for individual product damages, then sell the items separately. He should have known this. It even says on the sticker “1 of 12.”
Me: You’re telling me.