(I work for a company that does local sightseeing cruises doing reservations. This exchange happens at least once a day)

Customer: How long is the one-hour harbor tour?

Me: *dying inside*

Customer: I got an email that my online order came in.

(I take his name and look it up on the computer, but it isn’t there)

Me: Did you get an email saying it was here, or that it shipped?

Customer: That it shipped to the store.

Me: Okay, but you didn’t get an email saying it was ready for pickup?

Customer: I got an email saying it was shipped!

Me: Okay, so then it will be here tomorrow, most likely.

Customer: Why would it be here tomorrow if it shipped today? That doesn’t make any sense. What’s the difference?

Me: Well the email saying it shipped is just letting you know that it left the warehouse.

Customer: Right, so it should be here now, then.

Me: No, it would be here tomorrow.

Customer: Can’t you just check to see if it’s here?

Me: I did already, and it’s not. That’s why I’m asking you what the email said. If the email said it just shipped it will be here tomorrow.

Customer: So you’re telling me it takes an ENTIRE DAY to ship something to your store?

Me: Yes. It’s like that for basically all shipping. It has to get picked up by the courier, get processed and sorted, and then the next day it’s on the truck to it’s location.

Customer: No. This is ridiculous! If it said it shipped it should be here!

Me: It’ll be here tomorrow. We don’t have same day shipping. It’s the same as if you were to order something on Amazon. You get your shipment email, and then the next day you get —

(the customer turns away and holds up his hand to cut me off and then he starts to leave.)

Me: It’s normal for an order to ship and get to it’s location the next day

Customer: Real poor, folks! (he leaves, shaking his head.)

I own a car that has a diesel engine. It is a rare option for this make/model, but it DEFINATELY is diesel.
I was at a gas station filling up, watching the numbers scroll when I heard screaming and was shoved HARD from behind. Thankfully, the nozzle shut off.
A complete stranger is screaming at me for putting diesel, not gas in my car.
Me: “It IS a diesel, you idiot!”
Him: “Oh.”
And he wanders off.
Me: “WTF?!?!?”

There’s a Year 10 boy in my school who no-one particularly likes. He’s rude, arrogant, aggressive and overall a massive bully. As a person, he’s not particularly intimidating as he’s quite skinny and not very muscular. Plus he tends to pick younger kids who are smaller and weaker than he is. Plus he tends to crumble whenever someone bigger challenges him. However, the reason people fear him is because he comes from a very volatile and rough family who have a history of run-ins with the local police. His father and older brother are certified nutcases who have threatened both teachers and students alike who have dared to stand up to him. Thankfully despite being a chubby misfit first year, I have managed to stay off his radar. One day after doing P.E me and my friend are walking down the stairs from the changing room when the bully suddenly appears behind us. I’m wearing a Simpsons backpack that I am very fond of and I hear him begin to snicker loudly at the sight of this.

Bully: The Simpsons! Aren’t you a little old for that?

My friend and I continue to ignore him and just walk down the stairs.

Bully: I said, aren’t you a little old for that?

He grabs my bag and pushes me, causing me to fall down the last couple of stairs and hurting my leg slightly.

Bully: OI FATTY! I’M TALKING TO YOU! I SAID AREN’T YOU A LITTLE OLD FOR THAT?

Out of sight, someone shoves him and causing him to go stumbling backward. I look up and three bigger and stronger Year 11’s are standing near him. The bully looks a little nervous but is clearly trying to look tough.

Boy 1: Picking on first years, aren’t you a little old for that?

Bully: I don’t have a beef with you- walk away!

Boy 1: Really? Then you shouldn’t have hit my little brother yesterday then! SIck of you always picking on little kids because you’re too much a p***** to fight people your own size! Now get lost or I’ll deck you!

Bully: IF YOU TOUCH ME, I’LL FETCH MY DAD!

Normally this would be a massive deterrent to anyone in school. The three boys look at each then start smirking.

Boy 2: Your Dad’s in prison for armed robbery, what’s he going to do?

The bully looks as if he’s about to wet himself and his arrogant smirk vanishes quickly.

Bully: T-Then I’LL FETCH MY BROTHER INSTEAD AND HE’LL BEAT THE S*** OUT YOU!

Boy 3: Err… your brother went to jail for the same thing as your Dad! Or did you forget?

The Bully has gone almost ghostly white and is clearly worried about how these guys know all this.

Boy 1: It was on the local news, everyone’s talking about it!

He looks as if he wants to the earth to open up and swallow him. Quickly he scampers off before the bigger kids can take things further. The rest of the day, the gossip spread like wildfire. Apparently, his Dad and Brother tried to rob a local post-office but were quickly arrested since neither wore a mask and they were well known to the community. On top of a number of other crimes, they were locked up for 15-20 years. The bully didn’t turn up to school after that, most likely because he knew that without his trump card that he would probably face a number of acts of revenge for the way he had treated people. Soon after, we heard the family had quietly moved away.

I work in an office building. During the year customers often bring gifts in to the one team that is the most customer facing. Nobody else tends to get anything, so those that have the guts wander down and help themselves. With permission.

Today our team got a box of chocolates. It being Christmas, the customer facing team is getting a box a day on average. As they’re melting on my desk I put our chocolates in the back of the fridge. The customer-facing team took half of them.

Call me greedy, but I’ll be keeping the remaining half melted chocolates on my desk from now on. If they’d each taken one it wouldn’t have bothered me, but half of the only box our team has gotten in two years is a bit rude. That would have been several each added to the giant piles of hocklates already on their desks. They didn’t even ask if they could take half.