(I was giving the fitting room associate her 15 minute break. While she was gone I had a customer who was very argumentative about a two piece suit she wanted to purchase for church. the customer walks out and I greet her as usual.)
Me: “Hi! Did everything go well?”
Customer: “No, do you know why no one buys your two piece suits? Because of this I WILL NOT BE BUYING IT.”
Me: “Acutally, I don’t. Why?”
Customer: “Because you attach them together with one of your security tags!”
Me: “I apologize but we have many people who will swap out sizes for different tops and bottoms, but you can always go to customer service and get the security tag removed so you can try it on more comfortably. ”
Customer: “Why would I do that? Why cant you all just have serpate tags on them?”
Me; “like I said previously, people will swap out different sizes for the tops and bottoms. Again I apologize but I don’t make the rules for corporate. I just follow them.”
Customer: “Well I am sorry to take it out on you but it is ridiculous to have them secured together. I WILL NOT BE BUYING IT!”
Me: ” I heard you the first time you said you will not be purchasing it. Anything else I can help you with? ”
Customer: “Yes, learn some good f****** customer service ”
Me: “Okay, hope your day gets better.”