Understanding Has Gone From Eleven To One
(I work at a pizza delivery place in town. Whenever a customer calls for a delivery, we have to confirm their phone number and address before taking their order.)
Me: *after confirming phone number* “And is this for eleven-sixteen [Street]?”
(There is a ten second pause between the question I asked him and his response.)
Customer: “Um… No. I have a new address now.”
Me: “Okay, do you mind giving me your new address for your order?”
Customer: “Yeah, it’s one… one… one… six, [Street].”
Me: “So, eleven-sixteen [Street].”
Customer: “Uh… Yeah.”
(I couldn’t tell if he was just messing around or if he was serious. Either way, I got a good laugh out of it that night.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
