Their Understanding Fell Short
(My boss treats our office to some fun at a nearby arcade as a holiday treat. I manage to do really well, and the cashier at the prize desk scans my card to show I have quite a lot of tickets. I find a large stuffed dog that I want, well under the total tickets I have, but as I am 5’2”, it’s just out of my reach. I go back to the prize desk.)
Me: “Excuse me. I’ve decided on that dog over there—” *points at stuffed dog on high shelf* “—but I’m too short.”
Cashier: “Well, you can combine your ticket card with another, and maybe that will be enough.”
Me: “Huh?”
Cashier: “If you’re short, you can combine two cards and get more towards prizes.”
Me: “How will that get me the dog? I thought I had enough tickets.”
(Luckily, my boss overhears and realizes what I meant.)
Boss: “Here, [My Name]; I’ll get it for you.”
(He reaches up and grabs the stuffed dog off the shelf, bringing it over to me.)
Cashier: “Oh! You meant you couldn’t reach! Sorry about that.”
Me: “Eh, I’m used to it. Next time I’ll try to win a ladder.”
Question of the Week
Have you ever served a bad customer who got what they deserved?