Right Working Romantic Related Learning Friendly Healthy Legal Inspirational Unfiltered

Understaffed But Over-Spoken

, | Right | July 3, 2014

(Working late at night the store is understaffed. There is a manager and I running the entire store. We are trying to keep up with drive through demand, but the wait time is slipping from two minutes to about five minutes.)

Me: “Welcome to [Store]. How may I take your order?”

Customer: “I’d like [hamburger meal] and a large drink.”

Me: “Thank you. Please pull up to the second window.”

(The customer waits in line for a few minutes until I can handle the customer before him and prepare his food. He drives up in an expensive sports car.)

Me: “Sorry for the wait, sir. Here is your—”

Customer: “You know I’ve been to your stores all over the country, and yours in the only one that always takes such a d*** long time to get anything done!”

Me: *embarrassed/angry*  “I’m sorry for the long wait, sir, but we are understaffed. There is just the two of us here handling all the orders. But if you are interested in helping get things sped up, we are hiring right now and I can get you an application.”

(The customer made a face, took his food, and sped off.)

Question of the Week

Has something ever happened at work that just made you say “Awesome!”?

I have a story to share!