Undeclared 4 Life
(I worked a phone counter during the commencement weekend in May, and this was a conversation between myself and a caller the day before graduation.)
Me: “Hello, commencement help, how can I help you?”
Caller: “I need to know something. Am I graduating tomorrow?”
Me: “Uh… do you mean are you walking?”
Caller: “No, I mean graduating.”
Me: “What’s your major?”
Caller: “…”
Me: “Well… what college are you in?”
Caller: “…”
Me: “…do you know what school this is?”
Caller: “…” *hangs up*
Coworker: *to me* “I bet he was wasted.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.