Uncoiling His Plot
(I am a female that works for an retail parts shop. Because of this, a lot of people believe they can pull one over on me.)
Me: “Hello, sir, how can I help you?”
Customer: “Yes I need a coil pack for my car.”
Me: “Okay, what is the year, make and model?” *he tells me his car* “Okay. I have a coil pack in stock for $89.99.”
Customer: “Oh, well, I called Competing Parts Store], and they said they had it for $34.99.”
Me: “Okay, hon, no problem.”
(I know this is wrong, since I am familiar with how our rivals tend to price things. I proceed to call the other store, and get their actual pricing.)
Me: “All right, hon, looks like they made a mistake with you. They actually list their coil pack at $91.99, but seeing as their economy pack is $87.99 I can go ahead and match that price for you.”
Customer: “Um… well, it was actually their online price.”
Me: “I’m sorry, but we do not match online pricing in store. But you are more then welcome to purchase online, hon.”
(I hear the guy’s friend whisper to him.)
Friend: “I told you it wasn’t gonna work.”
Question of the Week
Tell us about the most outrageous request a customer has ever made!