Uncle Scam
(We sell products to both civilian and military clients, but we are obligated to sell to the military sector at a reduced rate. This occurs concerning a contract that my boss drafted for a military client.)
Client: “The prices on this contract need to be changed. It should be [price], but the numbers you listed here are higher than that.”
Me: *checking the contract* “Oh, I see. You’re right, that’s the wrong rate. We’ll correct it right away.”
(Later, in my weekly meeting with my boss…)
Me: “Um, when I was working on the contract with [client], the non-military prices were listed on the contract. Did you know that?”
Boss: “Yes.”
Me: “Did… you… do that on purpose?”
Boss: “Yes.”
Me: *shocked* “Why?”
Boss: “I thought I’d try to scam the government!”
(I quit at the end of that year.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.