Unable To Work In A Crunch

| Working | February 17, 2017

(It was a particularly cold day and I had a half hour to spare so I decided to treat myself to a hot chocolate. At the register, there was a sign behind the person taking orders advertising a new “Cookie Cream Crunch” range, with the option of a hot chocolate, a latte, or a frappe.)

Me: “Hi, can I please grab a small Cookie Cream Crunch hot chocolate?”

Cashier: “Sure. So, that’s one small Cookie Cream Crunch latte?”

Me: “…and a little whipped cream on top. Oh, no, sorry. I wanted the hot chocolate.”

Cashier: “Okay, one small hot chocolate?”

Me: “No, a Cookie Cream Crunch hot chocolate, please.”

Cashier: “Okay, no worries.”

(She spends a little while typing in buttons.)

Cashier: “So one small Cookie Cream Crunch latte with a little bit of whipped cream?”

Me: “Sorry, no. I wanted the Cookie Cream Crunch hot chocolate.”

Cashier: “Right, of course, sorry. $4.20, please.”

(I received a plain hot chocolate.)

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