Unable To Process Your Request

| Working | December 31, 2013

(I’m trying to buy my mum’s Christmas present but can’t decide between a food processor and a cake mixer. I walk around in circles in the electronics section of the superstore for 10 minutes. One of the sales assistants finally stops chatting to his coworkers long enough to see me trying to catch their eye. He seems very nervous and shy so I try to be cheerful and friendly to put him at ease.)

Sales Assistant: “Do you need help?”

Me: “Yes. I’m trying to decide between a processor and a mixer. Do you know much about them? My budget is around the $300 mark, so if you can show me the best I can get for that price…?”

Sales Assistant: “Yes. I can help. You could always get a multi-processor that does both.”

(I’ve never heard of a combination mixer-processor before. I let him lead me to where they are.)

Sales Assistant: “See this one? It’s a food processor but it’s also a blender too.”

Me: “Oh, no. Not a blender. I mean a mixer like that.”

(I point to one of the huge cake mixers on the other side of the aisle.)

Sales Assistant: “Oh. Well, I don’t know. I think that’s your choice really.”

Me: “Yeah, I figured. I was looking at this mixer. I’m curious why it only has one whisk instead of two like they usually have?”

(I point clearly to the single whisk of this brand and then to another machine that has the two whisk system I’m used to. He picks up the box for the machine and looks at the back.)

Sales Assistant: “Oh… No, look. It comes with a whisk, a dough hook, a—”

Me: “No, no, no. I know they come with lots of attachments. I mean is there a reason this one only has one and this other one has two?”

Sales Assistant: “Oh! Uh, I don’t know.”

Me: “Never mind, then. I don’t want to get her something if I’m not sure it’ll be the right thing for her. How about these processors? I haven’t used one in a while so I’m not sure exactly what the difference between them is or what they all do.”

Sales Assistant: “Well, your processor is basically… It does all your food preparation like… chopping and cutting and processing…”

Me: *facepalm* “No. I know what they do. I know what they’re for. I just need to know which is the best model in my price range.”

Sales Assistant: “Oh, uh… I don’t really know.”

(The sales assistant then proceeds to look at the boxes for the few models in my price range and literally read their details out to me, which I could have done myself. In the end I just chose the one I was looking at in the first place and hoped for the best!)

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