Unable To Order, Drunken Disorder
Me: “Hi, what can I do for you this evening?”
Customer: *visibly intoxicated* “I need a room.”
(After arguing with her for a good ten minutes about the cost per night, the customer settles on a standard room. A few hours later, she calls.)
Me: “Front desk.”
Customer: “My phone isn’t working.”
Me: “Are you sure?”
Customer: “Girl, I am sure! My phone is not working.”
Me: “Is it not working when you are trying to dial out? Make sure you’re pressing ‘9’ before you dial the number you’re trying to reach.”
Customer: “No, I know that! I read that. It’s not working. No dial tone, nothing.”
Me: “Ma’am, aren’t you calling me from the room phone?”
*Silence for a moment.*
Customer: “While I’ve got you on here, can you order me ribs?”
Me: “From the restaurant next door?”
Customer: “Yeah.”
Me: “I’m sorry, ma’am, I’m not required to do that. The number for the restaurant is in your guest directory found in the drawer of the desk in your room.”
Customer: “But my phone isn’t working!”
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