Unable To Move On

, , , , | Right | July 6, 2019

(As I’m sending one of my coworkers on break, a woman stops her. I tell her she’s trying to go on break but the woman says it will just be quick. I shrug and go back to work. A minute or two later, the woman comes up to me.)

Woman: “She didn’t want to hear what I had to say.”

Me: “Okay…?”

Woman: “I just wanted to say I bought a pie here the other day and it was awful.”

Me: “Oh. Well, I can get a manager for you—“

Woman: “No, I don’t want a manager. I just want someone to listen to me.”

Me: “Uh, okay?”

(At this point a line is forming up behind her so I’m kind of trying to get her to buy whatever she has in her hands and move on.)

Woman: “When someone has a complaint you just say, ‘Thank you,’ and move on.”

Me: “O… kay… um… do you want your receipt?”

Woman: “No. I just want someone to listen. When someone complains you just say, ‘Thank you.’”

Me: “Okay. Well, you have a nice day.”

(My voice and tone had not changed throughout this entire transaction, except for me being kind of confused. Then, suddenly…)

Woman: *angry* “Well, you don’t have to get offended!”

Me: “I’m… not?”

Woman: “Well, you were. There’s no reason to get offended. You just say, ‘Thank you,’ and move on!”

(Then, she stormed off. I still have no idea what was going on.)

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