Unable To Bridge The Gap
Customer: “Where is it?”
Me: “Where is what?”
Customer: “The bridge! The bridge over the lake.”
Me: “I’m sorry, sir, but there is no bridge over the lake.”
(The customer points to a local map.)
Customer: “There is; it’s right there! A bridge.”
Me: “Sir, that would be the state line that you are pointing to. It’s the line that separates California from Nevada. The state line.”
Customer: “Oh… so, there’s no bridge?”
This story is part of our Geography roundup.
Question of the Week
Have you ever served a bad customer who got what they deserved?
