U Gotta Be Kidding
(I am the customer in this one. I go up to a garden center employee looking for garden staples, but can’t remember what they are called.)
Me: “Excuse me. Could you help me real quick? I am looking for an L-shaped thing—” *makes a U shape with my hand* “—to hold something down in my garden.”
Employee: *looks at me strangely* “You mean like a stake? We have some with a head on them to make them kind of L shaped.” *hands me a flat-headed stake*
Me: “No, that’s not what I am looking for. I know I got them here before. They’re L-shaped…” *makes U shape with hands again* “…and are used to hold things down like soft fences and things.”
Employee: “This is the only L-shaped thing we have for that purpose. What did you need it for again?”
Me: *getting frustrated that I can’t think what they’re called* “It’s an L-shaped piece of metal.” *makes U shape with hands* “That you can push into the ground to hold something down, like a garden lining. I need it to secure a piece of fencing!”
Employee: *gives me a long look, then picks something else out from the shelves* “Is this what you’re looking for?” *holds out garden staples that are a full U-shape*
Me: “YES! That is exactly what I am looking for! I just could not think of staples! Thank you!”
Employee: “Oh, good. You really threw me off with the L-shaped thing.”
Me: “What? These are L-shape… OH!”
Question of the Week
Have you ever served a bad customer who got what they deserved?