Two’s Company, Three’s A Bargain
Caller: *on the phone* “I’d like a quote to insure two cars. Do I get a discount if it’s for two cars?”
Me: “Yes, as long as they’re registered at the same address.”
Caller: “Okay, first I need a quote for my wife’s car.”
(I run through the details and tell him the price.)
Caller: “Okay, now I need a quote for my girlfriend’s car.”
Me: “Er… okay.”
Caller: “Do I get a discount on the second one, then?”
Me: “Only if they’re registered at the same address.”
Caller: “Okay.”
Me: *confused* “Do your wife and your girlfriend live at the same address?”
Caller: “What do you think I am? Stupid?”
This story is part of our Cheaters roundup!
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.