When Two Wrongs Did Make A Right

, , , , , | Working | March 12, 2018

(My boss and I are the culprits here. We have a client who is generally very nice, but she is neurotic, paranoid, and obsessive about her tax returns. I am tasked with holding her hand through the process. I email my boss:)

My Email: “[Client] is going crazy, trying to itemize every tiny little expense. Can you please let her know that all that junk makes zero difference to her refund, so she can just calm down?!”

(My boss sends a very polite email and CCs me. I read it, but then…)

Me: “Um… [Boss], you didn’t write a new message to her; you hit forward.”

Boss: “What?”

Me: “When you replied to her, you also forwarded her my email to you!”

(We stare at each other in horror, imagining how she will react to my casual language. Stunned, I look back at the screen.)

Me: “Wait. What is her email address?”

Boss: “It’s [address], but don’t send her anything else.”

Me: “No, it’s okay. You typed it wrong.”

Boss: “What?”

Me: “You typed her address wrong. It didn’t go anywhere.”

Boss: *after deleting my message and re-sending* “Thank God I screwed up twice, and not just once!”

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