Two Prices, Twice The Trouble

, , , , , , | Right | November 7, 2018

(I work at a Canadian outlet of an American retail chain. Many of the products arrive in the store with both US and Canadian prices on them. This is frequently a bone of contention for customers, because the US price is always significantly lower than the Canadian price. I am approached by one such customer:)

Customer: “If I pay in US dollars, I pay the US price, right?”

Me: “We do accept US dollars, but you will have to pay the Canadian price.”

Customer: “Why?”

Me: “Because this is a Canadian store.”

Customer: “But it’s an American company!”

Me: *a bit confused* “But you’re in Canada!”

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