Two Egg Rolls, Some Chow Mein, And A Cheating Husband

(I work at a food delivery company. I receive this call.)

Customer: “Hello, I would like to place an order. My number is [number].”

Me: “Right, that will be at [address]; is that correct?”

(There is a slight pause at this point.)

Customer: “Please repeat that.”

Me: “The address is [address].”

Customer: “Under which name?”

Me: “The name listed is [Other Customer] and the last order was on [date]. Is there a problem?”

Customer: “That’s the address of my friend.”

Me: “Oh, I understand. We can change that; where do you reside?”

Customer: “No, you don’t understand.”

Me: “Sorry?”

Customer: “I’m phoning from my husband’s phone. There’s not supposed to be a listed address other than ours.”

Me: “I… I don’t know what to say.”

(I’m feeling awkward and I can hear the customer reaching the point of tears.)

Customer: “He’s cheating on me. I knew it!”

Me: “…”

Customer: “It’s your fault! You took it to them; you should’ve let them starve!”

(She hung up and I was left confused and feeling responsible for some reason.)