Two Dollars Two Much

(I’m working at a “big box” store in an upper-middle-class neighborhood. It’s after Christmas and all wrapping paper is on sale. At first, it is marked down to $1 a roll; this weekend that I’m working as a cashier, it has been discounted to 50 cents. A well-dressed man and his family come through my line with some odds and ends and wrapping paper. I ring up the wrapping paper; it hasn’t been changed in the system, so it comes up as $1.)

Customer: “No! That rang up wrong! It says back there it’s 50 cents! I can’t believe this place! You’d better change it now!”

Me: “I did see that it was marked down.”

Customer: *shuffling around* “You’d better get someone over here to change it.”

Me: “It’s not a big deal, sir. I can change the price myself under $20.”

(His wife and kids are just standing silently as I change the price to save him a whopping $2.)

Customer: “Did you change all of them?!”

Me: “Yes, they are all changed.”

Customer: “Let me see.”

(I show him the price change and he hands me his credit card as if he is completely disgusted with me — as if I somehow tried to scam him out of $2. He continues to talk bad about me and the store and says, “Come on!” to his family as they move through the line and leave. The next customer walks up and we both give each other looks like “What was that all about?”)

Me: *chuckling* “How are you today?”

Nice Lady Customer: “Better than that guy, ha.”

(I continue to ring her things up.)

Nice Lady Customer: “Oh… I think the last guy forgot his bag.”

(I look over to see the bag of wrapping paper that the last customer had screamed about — freaked out over $2! — just sitting there as he forgot it in his haste to leave.)

Me: “Hmm, that’s too bad.”

(I finished ringing this lady up and, since no one else was in my line, I immediately took his bag of wrapping paper to customer service as merchandise that was left out and needed to be put back out on the floor. Merry Christmas, a**hole.)

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