‘Twas The Night Before Christmas

, , , , , , , | Working | December 24, 2017

Our manager suddenly decided that everyone had to work at least two hours on Christmas Eve. It didn’t matter what their situation was. If they requested it off months ago, or if they had to drive 30 miles one way for a two-hour shift, that was too bad! She made it clear there were going to be no exceptions, because she wanted to be “fair.”

Of course, some people simply decided to call off on that day, because they had already gotten time off approved, and were going to be halfway across the country.

The best part though? We also went so far over our allotted hours doing that that we didn’t have enough hours for the store after Christmas, and there were huge holes in the schedule where we didn’t even have a cashier scheduled. The post-Christmas return rush was absolute INSANITY at our store, even when fully staffed.

For the rest of the month, the manager and the rest of the salaried team got to do overtime work for no extra pay, running around the store like crazy people, trying to cover several departments at once.

The manager in question was stuck being the ONLY cashier for lines that quickly grew to encircle the whole store, and she got to deal with very irate customers who demanded to know why she couldn’t call someone else up to help.

She wasn’t strung up by her toes, to the best of my knowledge, but she was a very subdued woman when January came around, and most of the rest of the salaried team still had steam coming out of their ears. They wouldn’t even look at her or acknowledge her presence for almost a week, before finally graduating to curt responses and dark looks.

It probably doesn’t need to be said, but she never repeated that mistake again.

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