Turning Into A Complete Muenster
Me: “What can I get for you today?”
Customer: “I would like some swiss cheese.”
(When a customer doesn’t know what kind of whatever they want, I tend to narrow down the choices to just the most popular. My deli has 11 different kinds of swiss cheese.)
Me: “We have the imported, the domestic, and the reduced-fat; which would you prefer?”
Customer: “I want swiss cheese.”
Me: “We have the domestic, which is sweeter, the imported, or the reduced-fat….”
Customer: *clearly exasperated* “I don’t want sweet.”
Me: “Okay, so, imported or….”
Customer: “Why are you making this so difficult?!“
(He then asked for provolone, of which we have three options, and muenster, of which we thankfully only have one.)
Question of the Week
Have you ever served a bad customer who got what they deserved?
