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Turning Black Friday Blue

, , , | Right | November 26, 2021

It’s Black Friday. I’m in charge of the registers, which means solving any minor issues and answering the phone. It rings, so I pick it up.

Me: “Thank you for calling [Store]. How may I help you?”

Caller: “Yeah, sweet thing, I need—”

He starts describing some sexually graphic stuff. I hang up. Store policy says that if it’s apparent it’s a prank or we start to become harassed, we can hang up. A minute later, it rings again.

Caller: “I need [another graphic description]—”

I hang up again. The coworker I’m next to is a guy with a very deep, masculine voice. When the phone rings AGAIN, I hand it to him.

Coworker: “This is [Store]. How may I— Oh, he hung up.”

It happens two more times and then he stops. I continue on with work for a bit and then go on lunch. While I’m eating, my manager comes over.

Manager: “So, I got a call that you were rude and abusive on the phone and hung up on them.”

Me: “Oh, you must mean ‘Creepy Dude’ from this morning. He’s the only one I hung up on.”

Manager: “Wait, what? He said he asked about something we sell and you cursed at him.”

I explain what happened to my manager. She then goes back to the phone.

Manager: “Sir, do not call here again. We do not tolerate sexual harassment from customers.”

She hangs up.

Manager: “I hate Black Friday.”

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