Trying Your Patients
Charge Nurse: “Hello.”
Caller: “Is Mr [Name] one of your patients?”
Charge Nurse: “Yes. Why?”
Caller: “He’s in the gynaecology ward. Please retrieve him.”
Charge Nurse: “How did he get there? He needs one assist just to walk around his bed!”
Caller: “Well, either the dementia made him forget he couldn’t walk or he’s just been alone for too long in life.”
Charge Nurse: “Pardon me? I’m sure he’s just in his bed in his room”
Caller: “Look, just come and get him. He took the elevator up four floors, found the gynae ward, walked into a room with a cervical smear in progress, and asked if he could be of assistance.”
Charge Nurse: “…”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.