Trying To Re-Coup Losses
(An elderly customer comes up to my checkout.)
Me: “That’ll be [price].”
Customer: “Why is it so much?”
Me: “Well, you bought all these items, and it all adds up to your total.”
Customer: “You charged me for the chicken?”
Me: “Yes, of course.”
Customer: “There’s your mistake. The chickens are free today.”
Me: “I beg your pardon?”
Customer: “I got it from that big display where you’re giving away ‘free-range chicken.’”
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Question of the Week
Have you ever served a bad customer who got what they deserved?
