Trying To Pull A Shady Deal
(I work at company that sells stone to go on houses. All of the stone is outside, and our location is surrounded by trees.)
Customer: “All of this is the same rock?”
Me: “Yes, ma’am. Everything in this row is the same material.”
Customer: “Why is this side so much darker?! You said it was the same!”
Me: “…ma’am, that side is in the shade.”
Question of the Week
Have you ever served a bad customer who got what they deserved?