Trying To Plant A Seed Of Doubt
Customer: “No! You’re not ripping me off! The sign said that this hydrangea was $19.99, not $25.99! What kind of scam are you trying to pull?”
Me: “I’m sorry, sir, but the computer said—“
Customer: “I don’t care! Fix it now! This always happens to me!”
Me: “Can you show me where the sign is?”
(I angrily follow him to the pots of hydrangeas. There is a sign stuck in the pot for $19.99.)
Me: “Well, sir, this is for a two-gallon plant, and the one you bought is three-and-a-half gallons.”
Customer: “And you expect your customers to know the difference?”
Me: “No, sir, but I do expect them to know the difference between a hydrangea and a gardenia.”
Customer: “Can I have it marked down anyway?”
Me: “No, sir.”
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