Trying To Move House But No One Is Home

(I will be moving to a new apartment in a few weeks. I call my local cable company to get a price quote and to see if I can set up a service appointment. It is almost the end of September.)

Me: “Hello, my name is [My Name] and I’m moving to a new apartment on October 11. I wanted to see how much it would cost to get cable, Internet, and home phone set up.”

Representative: “I can help you with that! What is your current address?”

Me: “Well, I currently live at [Current Residence], but I’m going to move on October 11.”

Representative: *typing* “Oh, it looks like you already have cable, Internet, and home phone…”

Me: “Yes, at my current home. I’m moving on October 11 to a new apartment. I want to get a package price and see if I can set up service.”

Representative: “Oh! Yes, I can help you with that. What is the apartment address?”

Me: *gives address*

Representative: *typing* “It looks like someone is currently living there…”

Me: “…”