Trying To Get Extra Christmas Spirits
Christmas is always a busy time for hotels. My particular hotel has a package deal where all food is included and the guests only have to pay for their drinks. I am manning the till in the cafe when a young-looking guest approaches.
Guest: “Hi, I’m sitting round the corner; can I order a beer?”
Me: “Absolutely, do you have ID?”
Guest: “Yeah, can I get a beer and a vodka and Coke?”
I don’t make an immediate move to put anything in the till.
Me: “May I see your ID first?”
Guest: “Yeah, I’m just around the corner.”
Me: “Sir, I can’t put anything in the till until you show me your ID.”
Guest: “Oh, right.”
The guest hands me some ID. I checks the age and see that he is, indeed, of legal drinking age.
Me: “Thank you. One beer and one vodka and Coke; I’ll bring those round for you. Thank you.”
My colleague approaches me as he leaves.
Colleague: “How old was he?”
Me: “Nineteen. I don’t get why he didn’t give me his ID in the first place?”
Question of the Week
Have you ever served a bad customer who got what they deserved?