Trying To Explain It In Black And White
(A customer walks in with a black & white document.)
Me: “Do you need some copies made today?”
Customer: “Yes, please. I need 20 of these, black & white.”
(I make her copies and walk back to the counter.)
Customer: “Can you make 10 in color, too, please?”
Me: “Sure, you just need them on the brighter, heavier paper that we use in the color machine?”
Customer: *stares at me like I have two heads* “NO, so that they’re in COLOR.”
Me: “You mean you want it to look like it did on the computer screen before you printed these in black?”
Customer: *frustrated* “YES!”
Me: “No color machine in the world is capable of restoring color from a black and white copy.”
Customer: “Whatever.”
(Thank goodness the customer behind her was laughing at her because I was certainly about to!)
Question of the Week
Have you ever served a bad customer who got what they deserved?