Trying To Drive The Job Away
Call Center | Right
| May 29, 2015
(I work for a health insurance company.)
Me: “Thank you for calling [Company]. My name is [My Name].”
Caller: “Hi, I was just cut off by a bus on the highway and I demand you fire the driver!”
Me: “I’m not sure that I can help you with that.”
Caller: “The bus had your company’s logo on the side of it. Fire the driver!”
Me: “Where are you?”
Caller: “Miami. Aren’t you?”
Me: “No, I’m in Maryland, and I’m sure the bus just had an ad for our product on it. We wouldn’t own the bus.”
Caller: “Well, transfer me to someone who can fire the bus driver.”
Question of the Week
Have you ever served a bad customer who got what they deserved?
