Trying To Re-Coup From A Grumbling Cashier

, , , , , | Working | September 4, 2017

(I stop at a popular local convenience store to pick up some things, including a pack of cigarettes for my boyfriend. I have a $1.50 coupon for them. I also purchase two drinks that are on sale, 2 for $3. The cashier rings everything up, and I see the deduction come up for the drink sale. When she goes to scan the cigarette coupon, she accidentally scans the pack of cigarettes again. I realize she thinks she just rang up the coupon when she tosses it in the register and tells me my total.)

Me: “You rang the cigarettes up twice.”

(The cashier stares blankly at the screen, then begins to stress and grumble about how she needs to get a manager to void the extra pack. There is a line, so, trying to be nice, I tell her to just give me another pack of cigarettes that she charged me for and I will buy them both. She does so.)

Cashier: “Your total is…”

Me: “The coupon did not scan.”

Cashier: “Yes, it did.” *refers to the deduction for the drinks that were on sale*

Me: “No, that was for the drinks. The coupon was for $1.50, it’s not there. Can’t you scan it again?”

Cashier: *stares blankly at the screen*

Me: “Scan it, or it give it back it to me and I’ll use it another time.”

Cashier: *still acting confused*

(Finally she rang me out, threw the coupon back at me, and grumbled about agreeing to work that day. I didn’t understand the issue. It was clearly listed that it never rang up, all she had to do was scan it. It wasn’t until I got home that I realized she stamped the coupon with “PAID” so I couldn’t use it again.)

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