Trying To Pad Out The Sale

, , , , , , | Right | February 23, 2018

(We run a business that supplies weapons, clothing, and armour for Live Action Role Play [LARP] and re-enactment. We often set up and sell directly to customers at games, as well as participating in the combat ourselves.)

Me: “So, you want the full set of plate armour? That’ll be [price].”

Customer: “Great. I can’t wait!”

Me: “Do you have a gambeson?”

Customer: “What’s that?”

Me: “It’s a type of padded jacket you need to wear underneath most armours. It’s great for protecting your real-world squishy meat sack from the physical force of the blows, and—”

Customer: “Nah, it’s fine. They’re just toy swords. How much damage can they do?”

Me: “Again, it’s full, steel-plate armour, and without a gambeson to pad it, a lot of the force on it is transferred straight to your body. I suppose if you have, like, a puffy winter jacket—”

Customer: “Listen. Stop trying to upsell me, all right?! I’ve been doing this stuff for years! Just… the d***… armour.”

Me: “All right. It’s your call, mate.”

(I processed the sale, and then assisted him into the armour, as it’s very difficult to achieve alone, and the customer had no friends to help. An hour after that, full combat started, and I could see this guy running down the field at full tilt. A minute later, a Code Red was called for a serious injury that required the medical officer. The customer had fallen over and cracked a rib inside his own armour, because there was no padding.)

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