Try To Keep Pace With The Questions

| Right | December 10, 2015

(I work as a receptionist for a radiology practice, and we need to go through a list of safety questions before a patient can go in for their scan. An old woman and her daughter/carer walk in.)

Daughter: “Hello, my mother has an appointment today.”

Me: “No problem. First I need to go through a list of implants or devices she may have in her body, and I just need a ‘yes’ or ‘no’ answer to whether she has them.”

Daughter: “No, no, no! My mother doesn’t have anything! She’s just as God made her!”

Me: “Ma’am, this is protocol. It’s important to ask each question…”

Daughter: “Don’t bother; the answer is “no” to everything.”

Me: “Okayyy…” *notes this down on form*

Patient: “Well, I do have a pacemaker. Will that be a problem?”

(She was about to get an MRI. That could kill a patient!)

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