Try Scamming A Mile In His Shoes
(A customer calls about a TV he’d ordered online that he wants to return, stating the reason is it is ‘damaged.’ Our driver goes to retrieve the item. He has an inspection form to complete so he is getting ready to open the box to inspect the TV.)
Customer: “What are you doing?!”
Driver: *shows inspection form* “I’m required to fill this out before I take the TV. This will only take a minute.”
(The driver proceeds to open the TV box fully expecting a 55″ TV only to find the box is full of gym shoes.)
Driver: “What the h*** is this?”
Customer: “What?! [Company] must have sent it to me like that!”
(Not only did we not pick up his ‘TV’ but this customer is now officially black-listed from ever ordering anything from that company again.)
Question of the Week
Have you ever served a bad customer who got what they deserved?
