Try Our New Winter Menu, Bitterness And Rejection!

(I work in a “fancy fast food” chain that specializes in burgers. We also sell fried chicken, but since we don’t specialize in it, we don’t always have it made, requiring customers to wait fifteen minutes for fresh chicken. This takes place in the drive-thru.)

Me: “Thank you for choosing [Restaurant]. This is [My Name]; how can I help you?”

Customer: “Do you have fried chicken made?”

Me: “Unfortunately, our chicken warmer is currently broken, so it will be a full fifteen-minute wait.”

Customer: “Why don’t you ever have chicken made at dinner time? Don’t you know that people want fried chicken?!”

Me: “I am aware of that, sir, but as I said, our chicken warmer is broken. We haven’t had chicken ready for two days.”

Customer: “So, whenever someone comes to order fried chicken the only things they get are lies and disappointment?”

Me: “I guess so.”

Customer: “You guess? You don’t even know what you’re saying?!” *drives off*

(I work the next day and my general manager has been told what happened.)

Manager: “So, I guess we only serve lies and disappointment?”