Try Not To Get Any Impulse Illegal Workers At The Checkout
(I just started working at a grocery store. My manager is working with me when an older lady comes through my line, looking impatient.)
Customer: “Why don’t you have all of the registers open?”
Me: “Well, some people need to take breaks, and to be honest, ma’am, we’re a little short-handed, here.”
Customer: “Can’t you hire any Mexicans?”
(I’m too shocked to answer for a moment, but my boss steps in:)
Manager: “We hire anyone.”
Customer: *flustered* “No, I mean—”
Manager: “I’m sure you’re not asking us violate the law so that you can have a faster checkout experience.”
(The customer went red and shut up for the rest of the transaction.)
Question of the Week
Have you ever served a bad customer who got what they deserved?