Try Before You Psy
(I work in a store that sells movies, games and music among other memorabilia. A customer approaches me.)
Customer: “I’d like to exchange this CD.”
Me: “I can offer you store credit, and you can use it to purchase anything in the store.”
Customer: “Well, I was looking for this same CD but in English.”
Me: “I’m sorry?”
Customer: “My daughter asked me for this CD, but it seems I made a mistake, as it’s all in Chinese! I want the CD in English.”
(She shows me the CD in question, and I see it’s a ‘Girls’ Generation’ album, a Korean girl group.)
Me: “I’m sorry, ma’am; this album is of a Korean girl group. They sing in Korean.”
Customer: “Korean, Chinese, whatever, I just want the American version with the songs in English!”
Me: “I’m sorry, ma’am, they’re Korean singers. They sing in Korean. They have Japanese albums too, but we don’t have them, though.”
Customer: “So they’re not in English?”
Me: “I’m afraid not.”
Customer: “Then why the h*** do I want to listen to it if I can’t understand it?”
Question of the Week
Have you ever served a bad customer who got what they deserved?